
Emilie Zalfini
Regional Account Director
Biography:
Emilie Zalfini currently serves as Regional Account Manager. She is responsible for working with municipalities and utilities to educate and develop the best program options for their residents. Prior to Utility Service Partners and HomeServe, her background included customer service, hospitality, training and sales in multiple fields, most notably insurance. As a licensed insurance agent, Emilie spent six years at Aetna Insurance Company selling Medicare products and one year as a Broker with ADP helping small business owners to provide employee benefit plans. Emilie received a B.A. in Advertising Communications and a minor in Psychology from Robert Morris University.

More State Information
Emilie’s Upcoming Events
2025 VA RWA Conference and Technical Exposition
The Hotel Roanoke and Conference Center 110 Shenandoah Avenue, Roanoke, VAJoin us at the 2025 VA RWA Conference and Technical Exposition to network with peers, stay updated on the latest industry trends, access relevant training and connect with vendors. While […]
2025 Arkansas 91st Annual Convention
Statehouse Convention Center 101 E Markham St, Little Rock, AR, United StatesJoin us at the 2025 Arkansas 91st Annual Convention and speak with Emilie Zalfini to learn how our NLC Service Line Warranty Program can help address cities’ urgent need to provide homeowners […]
2025 Texas Municipal League Annual Conference & Exhibition
Fort Worth Convention Center 1201 Houston St, Fort Worth, TX, United StatesJoin us at the 2025 TML Annual Conference and Exhibition and speak with Emilie Zalfini to learn how our NLC Service Line Warranty Program can help address cities’ urgent need to provide […]
State-Specific News & Blog Posts
- Arkansas
- Missouri
- Oklahoma
- Texas
- Virginia
- West Virginia
Plan Saves Homeowner Thousands in Repair Costs
When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn’t...
Case Study: Independence, Missouri
When cities with over 10,000 partner with the NLC SLWP, the program pays their NLC membership dues...
Build a Stronger America with the EPA
President Trump is inviting local and state governments to “Build a Stronger America” through...
Blistering Texas Heat Splits Arlington Woman’s Water Line
Cynthia C. of Arlington, Texas has always felt a sense of community on her street, and one recent...
Virginia Homeowner Breathes Easy Thanks to Water Line Replacement
Judy B. of Annandale, Virginia had been living in her home for about 50 years, and knew for a fact...
Program Will Showcase Emergency Sewer & Water Repairs at City Summit
The National League of Cities City Summit will be held Wednesday, Nov. 20, through Saturday, Nov....