In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...
Partner Testimonials
Case Study: ServLine Lost Water Product
by Bill Eller | Feb 22, 2024
“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...
NLC Service Line Warranty Program Partner Testimonial – Vince Williams, Union City, Georgia
by HomeServe USA | Jun 28, 2023
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.
ServLine Solves Problems for Water Utilities and Their Customers
by Jenna Hazelet | Oct 17, 2022
Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their water service. General Manager Tony Howard and his staff pride themselves on a...
ServLine Louisiana RWA Webinar 2021
by HomeServe USA | Dec 7, 2021
The Water/Wastewater industry addressed many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging infrastructure....
Baltimore Launches Backflow Preventer Pilot Program
by Bill Eller | Nov 9, 2021
In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...
Louisville Water Foundation Supports Clean, Safe Water Globally
by Bill Eller | Oct 8, 2021
In 2013, Louisville Water Company founded the Louisville Water Foundation to consolidate ongoing charitable and philanthropic efforts under one banner to pursue their mission of ensuring that everyone has access to safe, clean drinking water and highlighting the value...
NLC Service Line Warranty Program Partner Testimonial – Mildred Crump
by HomeServe USA | Sep 11, 2020
NLC Service Line Warranty Program Partner Testimonial – Mildred Crump, City of Newark, New Jersey
The Worst Call: How Our Service Line Warranty Can Help
by Bill Eller | May 15, 2020
“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s usually a problem or a complaint. Public service is a privilege, and it means your residents will turn to you when there’s an...
Case Study: Jackson Township Municipal Authority
by HomeServe USA | Apr 13, 2020
The Jackson Township Municipal Utilities Authority has turned a program that educates residents about their service line responsibilities and provides repair assistance into a resource that benefits the entire community. Jackson...
Recent Posts
Lead lines, water loss, and leak administration – OH MY! Webinar with NRWA
In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...
Case Study: ServLine Lost Water Product
“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...
NLC Service Line Warranty Program Partner Testimonial – Vince Williams, Union City, Georgia
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.