Bill Eller

Case Study: ServLine Lost Water Product

Case Study: ServLine Lost Water Product

“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...

Increase In Extreme Cold Events Posing New Challenges for Water Providers

Increase In Extreme Cold Events Posing New Challenges for Water Providers

While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...

Virginia Homeowner Breathes Easy Thanks to Water Line Replacement

Virginia Homeowner Breathes Easy Thanks to Water Line Replacement

Judy B. of Annandale, Virginia had been living in her home for about 50 years, and knew for a fact that it had been standing long before she moved in. So, it wasn’t exactly a shock when earlier this year, problems with her water line started to arise. Judy has been a...

Leak Protection Solutions for Utilities and Their Customers

Leak Protection Solutions for Utilities and Their Customers

For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...

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Watch Residential Infrastructure Day by HomeServe

Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...

Residential Infrastructure Day Celebrated by HomeServe

Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...

How Much Are Water Leaks Costing You and Your Customers?

Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high water bills and repair emergencies for which your customers are unprepared. Leaks are also costly to the utility, leading to lost revenue, bad debt and...

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