Barbara H., a Mount Sterling Water and Sewer utility customer had an annoying reoccurring problem at her home: parts of her lawn periodically became swampy. “You would walk on the ground, and it was very wet,” she said. These wet spots posed a problem for Barbara,...
Kentucky
Louisville Water Company Turns Sewer Line Challenge into a Simple Solution
by HomeServe USA | Feb 18, 2026
Louisville Water Company customer Judy M. was having a problem in her Fairdale, Kentucky home. The toilet wasn’t flushing at all. And then the sink started backing up. “Our toilet got to where it wouldn’t flush,” she said. “(The water) wouldn’t go down, and it was...
HomeServe Acquires Louisville Based United Plumbing Company
by Bill Eller | Jan 18, 2022
Louisville, KY (January 12, 2022) - HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of United Plumbing Company ( United Plumbing ). Based in Goshen, Kentucky, a suburb of...
HomeServe Lends a Helping Hand to Homeowners in Need
by HomeServe USA | Dec 10, 2021
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and HomeServe is no exception – and we take that giving spirit with us throughout the year. Our HomeServe Cares Foundation and Customer First Program provide pro...
Louisville Water Foundation Supports Clean, Safe Water Globally
by Bill Eller | Oct 8, 2021
In 2013, Louisville Water Company founded the Louisville Water Foundation to consolidate ongoing charitable and philanthropic efforts under one banner to pursue their mission of ensuring that everyone has access to safe, clean drinking water and highlighting the value...
Louisville Water Drop of Kindness Donation
by Bill Eller | Jul 14, 2021
A Drop of Kindness - HomeServe Donation Helps Louisville Water's Affordability Efforts Louisville, KY (July 14, 2021) – A $12,000 donation from HomeServe USA, a leading provider of home repair solutions, will help provide assistance to Louisville Water customers who...
Positive Stories Offer Hope During Coronavirus Epidemic
by HomeServe USA | Apr 2, 2020
With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is we are rising to the occasion, being kind and helpful to...
HomeServe Hosts Third Annual Contractor Conference with Special Guests from the PBS Series This Old House
by Bill Eller | Sep 10, 2018
CHATTANOOGA, Tenn.- Last week, HomeServe USA, a leading provider of home repair solutions to 3.6 million customers across the U.S. and Canada, hosted 46 of the company’s top contractor partners at its Third Annual Contractor Conference in Chattanooga, Tennessee....
Lead in Water: Utilities and Homeowners Must Both Have Skin In the Game to Protect Public Safety
by Summer Minger | Jun 15, 2017
June is National Safety Month, a time when we should consider how to promote safety in our homes and workplaces. There have been many articles and stories in the news covering the lead in water issue. Here are a few highlights, along with some stories from cities who...
Utility Service Partners Welcomes 36 New Partnerships Across North America
by Bill Eller | Nov 17, 2015
Published November 17th 2015 The NLC Service Line Warranty Program by HomeServe (formerly known as Utility Service Partners, Inc. (USP)) welcomes 36 new partners this fall – including several cities in Arizona, Iowa, Texas and Canada! These cities join more than 239...
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Recent Posts
ServLine Helps Mount Sterling Customer Slash $500 Off Water Bill
Barbara H., a Mount Sterling Water and Sewer utility customer had an annoying reoccurring problem at her home: parts of her lawn periodically became swampy. “You would walk on the ground, and it was very wet,” she said. These wet spots posed a problem for Barbara,...
Louisville Water Company Turns Sewer Line Challenge into a Simple Solution
Louisville Water Company customer Judy M. was having a problem in her Fairdale, Kentucky home. The toilet wasn’t flushing at all. And then the sink started backing up. “Our toilet got to where it wouldn’t flush,” she said. “(The water) wouldn’t go down, and it was...
HomeServe Acquires Louisville Based United Plumbing Company
Louisville, KY (January 12, 2022) - HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of United Plumbing Company ( United Plumbing ). Based in Goshen, Kentucky, a suburb of...






