Axel C. of Pittsburgh turned on the sink one morning, and no hot water came out. He remembered that he had a HomeServe repair plan through his utility, Duquesne Light, that covered water heater repair and replacement. He called HomeServe and was quickly...
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
A Powerful Local Story At the turn of the 20th century, municipal leaders in Pennsylvania were laying the foundations—literally—for the systems that would fuel public health, safety, and economic growth. Water mains, sewer lines, streetlights, and paved roads...
Municipalities across Pennsylvania face intensifying challenges in maintaining water and sewer infrastructure. According to the American Society of Civil Engineers, Pennsylvania earned a “D” grade for drinking water and a “D-” for wastewater infrastructure, reflecting...
The Service Line Program by HomeServe educates homeowners about their service line responsibilities and provides protection against unexpected and costly service line issues. By partnering with local contractors, the program also support the local economy and...
“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’” Michael knew that he had an emergency home repair plan to protect his water service line,...
ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...
Understanding the Hidden Risks Beneath Your StreetVan Meter Public Works customer Melanie Vivone of Van Meter, Iowa, discovered the reality of service line ownership came with a steep price tag—and a valuable lesson for her community. Living in Crestview Estates, a...
When cities with over 10,000 partner with the NLC SLWP, the program pays their NLC membership dues for three years. Independence, Missouri took advantage of this offer, and the wide range of other resources our program offers to help build better communities.
Evangelina Gonzalez of Yonkers noticed many of her neighbors were experiencing water line breaks, especially during the winter months, and began worrying about the line servicing her home. The City of Yonkers partnered with a warranty company (NOT HomeServe) to offer...
Axel C. of Pittsburgh turned on the sink one morning, and no hot water came out. He remembered that he had a HomeServe repair plan through his utility, Duquesne Light, that covered water heater repair and replacement. He called HomeServe and was quickly...
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
A Powerful Local Story At the turn of the 20th century, municipal leaders in Pennsylvania were laying the foundations—literally—for the systems that would fuel public health, safety, and economic growth. Water mains, sewer lines, streetlights, and paved roads...
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