Axel C. of Pittsburgh turned on the sink one morning, and no hot water came out. He remembered that he had a HomeServe repair plan through his utility, Duquesne Light, that covered water heater repair and replacement. He called HomeServe and was quickly...
When Judy and her husband heard gurgling from a toilet in their Grove, Oklahoma home, they tried everything – plunging the toilet and even using an auger they had on hand, but nothing worked. “I had almost forgotten we had this coverage,” Judy said. They had...
HomeServe and International City/County Management Association (ICMA) Announce Strategic Partnership to Strengthen Municipal Infrastructure and Support Local Government Leaders. NORWALK, CT – March 31, 2026 – HomeServe, a leading provider of home repair solutions,...
Barbara H., a Mount Sterling Water and Sewer utility customer had an annoying reoccurring problem at her home: parts of her lawn periodically became swampy. “You would walk on the ground, and it was very wet,” she said. These wet spots posed a problem for Barbara,...
Louisville Water Company customer Judy M. was having a problem in her Fairdale, Kentucky home. The toilet wasn’t flushing at all. And then the sink started backing up. “Our toilet got to where it wouldn’t flush,” she said. “(The water) wouldn’t go down, and it was...
When Maryland resident Tony learned from his city’s municipal office about upcoming emergency home repair plans for residents, he didn’t hesitate to sign up. With an expansive lawn, his sewer service line stretched approximately 100 feet to connect his home to the...
Dennis, a resident of Rock Hall, Maryland, received a call from his water utility following their quarterly water meter reading. To his surprise, the meter indicated that his household had used an astonishing 100,000 gallons of water over the past three months. The...
When Viola customer Ida R. saw a neighbor having water line work done in their Orangeburg, New York, neighborhood, she was curious. When she asked about it, she learned that her neighbor had an emergency home repair plan through a partnership between Veolia, their...
Jack G., an Enbridge Gas customer from Cary, North Carolina, noticed some unusual plumbing issues in his home. First, his toilet started having trouble flushing and seemed on the verge of overflowing. Then, water began backing up through his kitchen sink. Having...
Tom G., an Enbridge Gas customer, was enjoying a sunny April day in his Chapel Hill, North Carolina home until a letter from the local water utility cast a shadow on his mood. His water usage had spiked dramatically, raising the alarm that there could be a leak...