NORWALK, CT – September 9, 2025 – HomeServe, a leading provider of home repair solutions, released the findings of its expanded 2025 State of the Home Survey. The survey revealed a significant gap between Americans’ financial preparedness for home repair emergencies...
HomeServe USA
Infrastructure Then and Now: Supporting America’s Backbone for 125 Years and Beyond
A Powerful Local Story At the turn of the 20th century, municipal leaders in Pennsylvania were laying the foundations—literally—for the systems that would fuel public health, safety, and economic growth. Water mains, sewer lines, streetlights, and paved roads...
Helping Pennsylvania Municipalities Protect Homeowners and Strengthen Communities
Municipalities across Pennsylvania face intensifying challenges in maintaining water and sewer infrastructure. According to the American Society of Civil Engineers, Pennsylvania earned a “D” grade for drinking water and a “D-” for wastewater infrastructure, reflecting...
Case Study: Bucks County Customer Saves Over $7K in Sewer Line Repair
The National League of Cities Service Line Warranty Program by HomeServe educates homeowners about their service line responsibilities and provides protection against unexpected and costly service line issues. By partnering with local contractors, the program also...
How The Program Works: Protect Your Customers With ServLine
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad debt...
Case Study: Complicated Water Line Repair Completed With Care
“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’" Michael knew that he had an emergency home repair plan to protect his water service line,...
Complicated Water Line Job Completed With Care, Professionalism in Jefferson, Oregon
Michael M. of Jefferson, Oregon had a high water meter reading. He knew that he had an emergency home repair plan to protect his water service line, introduced through a partnership between Jefferson and the NLC Service Line Warranty Program by HomeServe. So, he made...
ServLine – How it works
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad...
ServLine Leak Protection Solution Key Advantages
Many utilities offer Leak Adjustment policies to their residents, but most result in lost revenue for the utility. Jenna Hazelet, Business Development Director discusses the key advantages of the ServLine Leak Protection Solution for residents and the utility,...
Root-Clogged Sewer Fix is Surprisingly Easy
Chris had a root intrusion in his sewer line that was causing periodic backups. Over the past two years, he had plumbers out to his home to clear roots out of his sewer line three times. If he didn’t have a plan offered by HomeServe, introduced to him through a...