When California Water Service customer John B. received information in the mail about repair coverage for his home's essential systems, he decided to enroll. That decision has since saved him more than $7,200 in repair costs — covering everything from unclogging sinks...
Summary: As America approaches its 250th anniversary next month, the country faces an uncomfortable reality: much of America is aging right alongside its population. The roads, water lines, sewer systems, electrical infrastructure and housing stock built during...
What can 20 years of water service line data tell us about the future of infrastructure planning? At the 2026 AWWA Annual Conference & Exposition (ACE26), HomeServe's Bill Eller will join Manhattan University researcher, Juneseok Lee, to present findings from one...
Every day, your residents, your members, or your customers depend on residential infrastructure to keep life flowing — from running water and reliable electricity to heating, cooling, internet, and sewer service. For some households, these systems work quietly in the...
When Linwood, a Beaufort-Jasper Water and Sewer Authority customer from Bluffton, South Carolina arrived back at his home after being away for a few days, he came across a wet spot on the hardwood floor in his kitchen. When the wet spot kept spreading over the next...
Axel C. of Pittsburgh turned on the sink one morning, and no hot water came out. He remembered that he had a HomeServe repair plan through his utility, Duquesne Light, that covered water heater repair and replacement. He called HomeServe and was quickly...
When Judy and her husband heard gurgling from a toilet in their Grove, Oklahoma home, they tried everything – plunging the toilet and even using an auger they had on hand, but nothing worked. “I had almost forgotten we had this coverage,” Judy said. They had...
HomeServe and International City/County Management Association (ICMA) Announce Strategic Partnership to Strengthen Municipal Infrastructure and Support Local Government Leaders. NORWALK, CT – March 31, 2026 – HomeServe, a leading provider of home repair solutions,...
Barbara H., a Mount Sterling Water and Sewer utility customer had an annoying reoccurring problem at her home: parts of her lawn periodically became swampy. “You would walk on the ground, and it was very wet,” she said. These wet spots posed a problem for Barbara,...
Louisville Water Company customer Judy M. was having a problem in her Fairdale, Kentucky home. The toilet wasn’t flushing at all. And then the sink started backing up. “Our toilet got to where it wouldn’t flush,” she said. “(The water) wouldn’t go down, and it was...