Key public-private partnerships are vital in helping cities provide fundamental services to their residents. The Service Line Program by HomeServe enables large cities to educate homeowners and provide critical infrastructure improvements, all while helping protect residents’ finances and fueling local business growth.

Some Large City Partners*

Las Vegas, NV

SEPTEMBER 2013

PARTNERSHIP SIGNED

21,145

CUSTOMERS COVERED

$3.8M

CUSTOMER SAVINGS

4.6/5

CUSTOMER SATISFACTION

Phoenix, AZ

MARCH 2012

PARTNERSHIP SIGNED

22,983

CUSTOMERS COVERED

$5.8M

CUSTOMER SAVINGS

4.8/5

CUSTOMER SATISFACTION

San Diego, CA

JUNE 2012

PARTNERSHIP SIGNED

10,636

CUSTOMERS COVERED

$3.2M

CUSTOMER SAVINGS

4.8/5

CUSTOMER SATISFACTION

Kansas City, MO

FEBRUARY 2013

PARTNERSHIP SIGNED

18,282

CUSTOMERS COVERED

$7.1M

CUSTOMER SAVINGS

4.8/5

CUSTOMER SATISFACTION

El Paso, TX

MARCH 2022

PARTNERSHIP SIGNED

4,707

CUSTOMERS COVERED

$2.9M

CUSTOMER SAVINGS

4.8/5

CUSTOMER SATISFACTION

* Statistics as of June 2023

Benefits of Partnership for Large Cities and Homeowners

  • Homeowners in partner cities benefit from more favorable, group-based pricing for our optional service line protection plans.
  • The city and its homeowners gain access to our best-in-class expertise in every aspect of program management and service delivery—extensive educational marketing resources; order fulfillment and billing infrastructure; award-winning, U.S.-based 640+-seat service center, and a local network of rigorously vetted contractor firms.
  • The program’s use of local, licensed contractors ensures outstanding service delivery while helping to support the local economy.
  • Large cities can receive royalties that can help support community programs and initiatives.

What Do Our Partners Say?

Service Line Program Partner Testimonial – Walter Pishkur, Director of Water Utilities, Arlington, Texas