Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...
Dennis Lyon
Plan Saves Homeowner Thousands in Repair Costs
by Dennis Lyon | Jul 20, 2022 | Arkansas, By State, Customer Testimonials, Education, NLC SLWP, Service Line Responsibilities, Testimonials, Water Solutions
When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe
by Dennis Lyon | May 3, 2022 | By State, Customer Testimonials, Financial Shock, HomeServe Cares, Large Cities, Testimonials, Texas, Water Solutions
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
NLC Service Line Warranty Program and Orem, Utah, Celebrate Service Milestone
by Dennis Lyon | May 3, 2022 | By State, HomeServe Cares, HomeServe in the News, Public-Private Partnerships, Utah, Water Solutions
What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve Bieranowski in the City of Orem, Utah to meet with our partners. Together, we celebrated an amazing milestone we reached together: $1 million in home repair...
Aging Infrastructure: A Guide to Educating and Protecting Homeowners
by Dennis Lyon | Apr 1, 2020 | Communities, Education, Knowledge Center, Millennials, NLC SLWP, Service Line Responsibilities, Water Solutions, White Papers
Do your residents know about the potential problem lurking beneath their lawns? Or are they unaware of the possibility their service lines could fail and cost them thousands of dollars in repairs? As a municipal official, you know the homeowner is responsible for the...
Recent Posts
Ohio Homeowner Saved by Seamless Claim Process for Water Leak
When Keith saw his water bill, he knew there was something wrong, and he knew just what had happened. Not too long before, he had discovered a leaking hose bib outside his home and had it repaired. “I had no idea how long it had been leaking, though,” he said. The...
Residential Water Conservation Solutions Call for Urgency During Periods of Record Heat
The year 2023 was the warmest since records began in 1850, putting it at 2.43 degrees Fahrenheit above the preindustrial average, according to the U.S. National Oceanic and Atmospheric Administration (NOAA). The record was driven by fossil fuels and an El Niño climate...
Municipalities seeking federal funds to address lead service lines may benefit from PPPs
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...