When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...
Dennis Lyon
NLC Service Line Warranty Program and Orem, Utah, Celebrate Service Milestone
by Dennis Lyon | May 3, 2022 | By State, HomeServe Cares, HomeServe in the News, Public-Private Partnerships, Utah, Water Solutions
What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve Bieranowski in the City of Orem, Utah to meet with our partners. Together, we celebrated an amazing milestone we reached together: $1 million in home repair...
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe
by Dennis Lyon | May 3, 2022 | By State, Customer Testimonials, Financial Shock, HomeServe Cares, Large Cities, Testimonials, Texas, Water Solutions
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
Aging Infrastructure: A Guide to Educating and Protecting Homeowners
by Dennis Lyon | Apr 1, 2020 | Education, Intergenerational Communities, Knowledge Center, Millennials, NLC SLWP, Service Line Responsibilities, Water Solutions, White Papers
Do your residents know about the potential problem lurking beneath their lawns? Or are they unaware of the possibility their service lines could fail and cost them thousands of dollars in repairs? As a municipal official, you know the homeowner is responsible for the...
Recent Posts
How Much Are Water Leaks Costing You and Your Customers?
Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high water bills and repair emergencies for which your customers are unprepared. Leaks are also costly to the utility, leading to lost revenue, bad debt and...
Lead lines, water loss, and leak administration – OH MY! Webinar with NRWA
In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...
Case Study: ServLine Lost Water Product
“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...