Why Community Impact Isn't Just a Program at HomeServe — It's a Opportunity When most people think about home repair services, they picture a technician replacing a leaky pipe or fixing a broken boiler. What they don't picture is that same service plan funding a...
Knowledge Center
Aging Infrastructure, Aging Residents: Supporting Both at the Same Time
by HomeServe USA | Jun 16, 2026
Summary: As America approaches its 250th anniversary next month, the country faces an uncomfortable reality: much of America is aging right alongside its population. The roads, water lines, sewer systems, electrical infrastructure and housing stock built during...
Turning Data into Action: HomeServe to Share Service Line Failure Insights at AWWA ACE26
by HomeServe USA | Jun 15, 2026
What can 20 years of water service line data tell us about the future of infrastructure planning? At the 2026 AWWA Annual Conference & Exposition (ACE26), HomeServe's Bill Eller will join Manhattan University researcher, Juneseok Lee, to present findings from one...
Residential Infrastructure Day 2026 — Going the extra mile for the “last mile”
by HomeServe USA | May 15, 2026
Every day, your residents, your members, or your customers depend on residential infrastructure to keep life flowing — from running water and reliable electricity to heating, cooling, internet, and sewer service. For some households, these systems work quietly in the...
Duquesne Light partnership saves Pittsburgh Customer $1,000 in Water Heater Repairs
by HomeServe USA | May 4, 2026
Axel C. of Pittsburgh turned on the sink one morning, and no hot water came out. He remembered that he had a HomeServe repair plan through his utility, Duquesne Light, that covered water heater repair and replacement. He called HomeServe and was quickly...
Louisville Water Company Turns Sewer Line Challenge into a Simple Solution
by HomeServe USA | Feb 18, 2026
Louisville Water Company customer Judy M. was having a problem in her Fairdale, Kentucky home. The toilet wasn’t flushing at all. And then the sink started backing up. “Our toilet got to where it wouldn’t flush,” she said. “(The water) wouldn’t go down, and it was...
Case Study: Servline in Alabama
by HomeServe USA | Oct 16, 2025
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
Infrastructure Then and Now: Supporting America’s Backbone for 125 Years and Beyond
by HomeServe USA | Sep 19, 2025
A Powerful Local Story At the turn of the 20th century, municipal leaders in Pennsylvania were laying the foundations—literally—for the systems that would fuel public health, safety, and economic growth. Water mains, sewer lines, streetlights, and paved roads...
Helping Pennsylvania Municipalities Protect Homeowners and Strengthen Communities
by HomeServe USA | Sep 19, 2025
Municipalities across Pennsylvania face intensifying challenges in maintaining water and sewer infrastructure. According to the American Society of Civil Engineers, Pennsylvania earned a “D” grade for drinking water and a “D-” for wastewater infrastructure, reflecting...
Red Boiling Springs Residents’ High-Water Bill Resolved by ServLine
by ServLine Author | May 16, 2025
Ken, a Red Boiling Springs resident, had already moved out of his home and was on the verge of selling it when a large water bill hit his mailbox. The $400 outstanding water bill from Red Boiling Springs Utilities could complicate things because the bill arrived...
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From The Desk of: The Surprising Way Our Partners Fund Community Programs
Why Community Impact Isn't Just a Program at HomeServe — It's a Opportunity When most people think about home repair services, they picture a technician replacing a leaky pipe or fixing a broken boiler. What they don't picture is that same service plan funding a...
Aging Infrastructure, Aging Residents: Supporting Both at the Same Time
Summary: As America approaches its 250th anniversary next month, the country faces an uncomfortable reality: much of America is aging right alongside its population. The roads, water lines, sewer systems, electrical infrastructure and housing stock built during...
Turning Data into Action: HomeServe to Share Service Line Failure Insights at AWWA ACE26
What can 20 years of water service line data tell us about the future of infrastructure planning? At the 2026 AWWA Annual Conference & Exposition (ACE26), HomeServe's Bill Eller will join Manhattan University researcher, Juneseok Lee, to present findings from one...





