Every day, your residents, your members, or your customers depend on residential infrastructure to keep life flowing — from running water and reliable electricity to heating, cooling, internet, and sewer service. For some households, these systems work quietly in the...
Axel C. of Pittsburgh turned on the sink one morning, and no hot water came out. He remembered that he had a HomeServe repair plan through his utility, Duquesne Light, that covered water heater repair and replacement. He called HomeServe and was quickly...
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
A Powerful Local Story At the turn of the 20th century, municipal leaders in Pennsylvania were laying the foundations—literally—for the systems that would fuel public health, safety, and economic growth. Water mains, sewer lines, streetlights, and paved roads...
Municipalities across Pennsylvania face intensifying challenges in maintaining water and sewer infrastructure. According to the American Society of Civil Engineers, Pennsylvania earned a “D” grade for drinking water and a “D-” for wastewater infrastructure, reflecting...
Ken, a Red Boiling Springs resident, had already moved out of his home and was on the verge of selling it when a large water bill hit his mailbox. The $400 outstanding water bill from Red Boiling Springs Utilities could complicate things because the bill arrived...
When an Alabama resident received a call from her water provider, Chilton Water Authority, to inform her that the current month’s water bill had reached nearly $600, she was confused. As this was a vacation home that was not consistently occupied, Betsy got in touch...
The Service Line Program by HomeServe educates homeowners about their service line responsibilities and provides protection against unexpected and costly service line issues. By partnering with local contractors, the program also support the local economy and...
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad debt...
“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’” Michael knew that he had an emergency home repair plan to protect his water service line,...
Every day, your residents, your members, or your customers depend on residential infrastructure to keep life flowing — from running water and reliable electricity to heating, cooling, internet, and sewer service. For some households, these systems work quietly in the...
Axel C. of Pittsburgh turned on the sink one morning, and no hot water came out. He remembered that he had a HomeServe repair plan through his utility, Duquesne Light, that covered water heater repair and replacement. He called HomeServe and was quickly...
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
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