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Muddy Lawn Indication of Hidden Water Service Line Leak

Muddy Lawn Indication of Hidden Water Service Line Leak

Ken G. of Hermitage, Tennessee, often spent time away from his home during the winter months. As a retiree, it wasn’t a problem for him to secure his home and enjoy himself somewhere else. Unfortunately, after one of Ken’s trips, he came home to an unpleasant surprise...

Hecla Water Association Manager Discusses ServLine Benefits to Utility

Hecla Water Association Manager Discusses ServLine Benefits to Utility

It’s something that every water utility manager has experienced: a customer opens their mailbox only to find a surprisingly large bill and their first reaction is to call your staff.   In most cases, when a bill jumps up by hundreds of dollars, customers are...

Residential Infrastructure Day Celebrated by HomeServe

Residential Infrastructure Day Celebrated by HomeServe

Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...

How Much Are Water Leaks Costing You and Your Customers?

How Much Are Water Leaks Costing You and Your Customers?

Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high water bills and repair emergencies for which your customers are unprepared. Leaks are also costly to the utility, leading to lost revenue, bad debt and...

Lead lines, water loss, and leak administration – OH MY! Webinar with NRWA

Lead lines, water loss, and leak administration – OH MY! Webinar with NRWA

In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...

Case Study: ServLine Lost Water Product

Case Study: ServLine Lost Water Product

“Among residential customers, water leaks in their home used to be a real problem for us,” Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008 explained. “It wasn’t so much the financial cost to us because of the way...

Increase In Extreme Cold Events Posing New Challenges for Water Providers

Increase In Extreme Cold Events Posing New Challenges for Water Providers

While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...

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Muddy Lawn Indication of Hidden Water Service Line Leak

Ken G. of Hermitage, Tennessee, often spent time away from his home during the winter months. As a retiree, it wasn’t a problem for him to secure his home and enjoy himself somewhere else. Unfortunately, after one of Ken’s trips, he came home to an unpleasant surprise...

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