
Emilie Zalfini
Regional Account Director
Biography:
Emilie Zalfini currently serves as Regional Account Manager. She is responsible for working with municipalities and utilities to educate and develop the best program options for their residents. Prior to Utility Service Partners and HomeServe, her background included customer service, hospitality, training and sales in multiple fields, most notably insurance. As a licensed insurance agent, Emilie spent six years at Aetna Insurance Company selling Medicare products and one year as a Broker with ADP helping small business owners to provide employee benefit plans. Emilie received a B.A. in Advertising Communications and a minor in Psychology from Robert Morris University.

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State-Specific News & Blog Posts
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Plan Saves Homeowner Thousands in Repair Costs
When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn’t...
Case Study: Independence, Missouri
When cities with over 10,000 partner with the NLC SLWP, the program pays their NLC membership dues...
Build a Stronger America with the EPA
President Trump is inviting local and state governments to “Build a Stronger America” through...
$3,000 Water Leak Repair Complete for Arlington Woman
City of Arlington customer Stephanie M. received an email from the city informing her that her...
Annandale Resident Saves $6,100 on Water Service Line Repairs
Judy B. of Annandale, Virginia learned about HomeServe residential repair plans through a program...
Program Will Showcase Emergency Sewer & Water Repairs at City Summit
The National League of Cities City Summit will be held Wednesday, Nov. 20, through Saturday, Nov....