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New Realities in an Evolving Energy Landscape
With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for ...
Saving Energy by Working with Human Nature
Nearly one-third of households report that it is a strain to pay energy bills and that they often choose ...
Improving Satisfaction in an Ever-Changing Customer Landscape
While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond ...
How IOUs Can Thrive Through Change
Investor-owned utilities (IOUs), particularly electric utilities, operate in an environment today that is far ...
Natural Gas Utilities: Securing the Future
Natural gas utilities in the US are in the midst of perhaps the most exciting and challenging time in their long ...
Economic Shock: Solutions for Vulnerable Customers
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be ...
Read our latest energy blog articles.
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Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, ...
Oklahoma Man Receives Furnace Repair
After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair
Larry H. of Dewey, Oklahoma, had spent five ...
Customer Education
HomeServe's experience with our numerous partnerships has shown that a collaborative multi-channel approach to ...
Heating and Cooling
HomeServe offers home protection plans to cover a range of heating and cooling systems, which enhance customer ...
Water Heater
When a water heater fails, utility customers often struggle with an unexpected expense, the inconvenience of ...
Customer Experience
Customer Service Approach
The front line for HomeServe’s outstanding service delivery to customers is our ...
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