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HomeServe Cares Comes to the Rescue of New Homeowner
Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000.
“It was ...
Empowered People and Advanced Technology
Call centers are generally viewed as revolving doors, with turnover rates of between 30 and 45% versus 15% for all ...
New Realities in an Evolving Energy Landscape
With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for ...
Saving Energy by Working with Human Nature
Nearly one-third of households report that it is a strain to pay energy bills and that they often choose ...
Improving Satisfaction in an Ever-Changing Customer Landscape
While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond ...
How IOUs Can Thrive Through Change
Investor-owned utilities (IOUs), particularly electric utilities, operate in an environment today that is far ...
Read our latest energy blog articles.
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HomeServe Advantage Program
HomeServe Advantage Program
Replacing an HVAC system is a costly proposition for homeowners, and high-efficiency ...
LMI Households Face Obstacles to Achieving Energy Efficiency
Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy ...
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, ...
Oklahoma Man Receives Furnace Repair
After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair
Larry H. of Dewey, Oklahoma, had spent five ...
Customer Education
HomeServe's experience with our numerous partnerships has shown that a collaborative multi-channel approach to ...
Heating and Cooling
HomeServe offers home protection plans to cover a range of heating and cooling systems, which enhance customer ...
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