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HomeServe Cares Comes to the Rescue of New Homeowner

HomeServe Cares Comes to the Rescue of New Homeowner

Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was ...
Empowered People and Advanced Technology

Empowered People and Advanced Technology

Call centers are generally viewed as revolving doors, with turnover rates of between 30 and 45% versus 15% for all ...
New Realities in an Evolving Energy Landscape

New Realities in an Evolving Energy Landscape

With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for ...
Saving Energy by Working with Human Nature

Saving Energy by Working with Human Nature

Nearly one-third of households report that it is a strain to pay energy bills and that they often choose ...
Improving Satisfaction in an Ever-Changing Customer Landscape

Improving Satisfaction in an Ever-Changing Customer Landscape

While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond ...
How IOUs Can Thrive Through Change

How IOUs Can Thrive Through Change

Investor-owned utilities (IOUs), particularly electric utilities, operate in an environment today that is far ...

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HomeServe Advantage Program

HomeServe Advantage Program

HomeServe Advantage Program Replacing an HVAC system is a costly proposition for homeowners, and high-efficiency ...
LMI Households Face Obstacles to Achieving Energy Efficiency

LMI Households Face Obstacles to Achieving Energy Efficiency

Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy ...
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households

Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households

A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, ...
Oklahoma Man Receives Furnace Repair

Oklahoma Man Receives Furnace Repair

After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent five ...
Customer Education

Customer Education

HomeServe's experience with our numerous partnerships has shown that a collaborative multi-channel approach to ...
Heating and Cooling

Heating and Cooling

HomeServe offers home protection plans to cover a range of heating and cooling systems, which enhance customer ...

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Latest Past Events

2024 Midwest Energy Solutions Conference

Chicago Marriott Downtown Magnificent Mile, 540 N Michigan Av, Chicago

Visit our booth to learn more about how our programs can help your customers. Learn how we provide consumers with home repair plans that cover emergency home repairs and trusted […]

2023 E Source Forum

Sheraton Downtown Denver 1550 Court Place, Denver

Attend the Solution Showcase: Workforce Solutions to Improve Utility Program Outcomes Panel Session on September 21st at 8:15am MT with Sylvester Criscone, SVP of Contractor Services at HomeServe; Emily Roberson, […]

2023 Energy Solutions Center (ESC) Fall TMAF & Board Meeting

Sheraton Salt Lake City Hotel 150 West 500 South, Salt Lake City

Attend our Customer Retention Strategies session with Pete Buttrick and Nathan Shanlian on Sept. 19 at 4:10pm MT, and speak with us to learn more about how our programs can […]