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How IOUs Can Thrive Through Change
Investor-owned utilities (IOUs), particularly electric utilities, operate in an environment today that is far ...
Natural Gas Utilities: Securing the Future
Natural gas utilities in the US are in the midst of perhaps the most exciting and challenging time in their long ...
Economic Shock: Solutions for Vulnerable Customers
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be ...
The Magic of Innovation
A presentation given at the 2015 HomeServe Leadership Summit, including metrics from customers and how HomeServe ...
Pillars of Engagement In a Changing Utility World
The one predictable thing about the energy industry is that it’s unpredictable.
The industry has seen more change ...
Economic Shock Poses Problem for Millennials
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest ...
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Customer Education
HomeServe's experience with our numerous partnerships has shown that a collaborative multi-channel approach to ...
Customer Experience
Customer Service Approach
The front line for HomeServe’s outstanding service delivery to customers is our ...
Utilities Lead in Building Out EV Charging Networks
One of the biggest obstacles to wider adoption of electric vehicles (EVs) is range anxiety and “charging ...
Heat Pumps: What Misconceptions Do Homeowners Have?
Heat pumps are misunderstood by many homeowners – many still believe that they do not adequately heat ...
HomeServe Lends a Helping Hand to Homeowners in Need
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and ...
Standby Generator Usage Mitigates Growing Frequency of Outages
As extreme weather events surge through each season, resulting in power outages and other loss of services, ...
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2024 EEI Annual Conference
Fountainbleau Hotel 10100 Coastal Hwy, Ocean City, MD, United StatesVisit with Peter Buttrick and Larry Byrne and learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency […]