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New Realities in an Evolving Energy Landscape

New Realities in an Evolving Energy Landscape

With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for ...
Saving Energy by Working with Human Nature

Saving Energy by Working with Human Nature

Nearly one-third of households report that it is a strain to pay energy bills and that they often choose ...
Improving Satisfaction in an Ever-Changing Customer Landscape

Improving Satisfaction in an Ever-Changing Customer Landscape

While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond ...
How IOUs Can Thrive Through Change

How IOUs Can Thrive Through Change

Investor-owned utilities (IOUs), particularly electric utilities, operate in an environment today that is far ...
Natural Gas Utilities: Securing the Future

Natural Gas Utilities: Securing the Future

Natural gas utilities in the US are in the midst of perhaps the most exciting and challenging time in their long ...
Economic Shock: Solutions for Vulnerable Customers

Economic Shock: Solutions for Vulnerable Customers

The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be ...

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LMI Households Face Obstacles to Achieving Energy Efficiency

LMI Households Face Obstacles to Achieving Energy Efficiency

Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy ...
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households

Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households

A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, ...
Oklahoma Man Receives Furnace Repair

Oklahoma Man Receives Furnace Repair

After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent five ...
Customer Education

Customer Education

HomeServe's experience with our numerous partnerships has shown that a collaborative multi-channel approach to ...
Heating and Cooling

Heating and Cooling

HomeServe offers home protection plans to cover a range of heating and cooling systems, which enhance customer ...
Water Heater

Water Heater

When a water heater fails, utility customers often struggle with an unexpected expense, the inconvenience of ...

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