With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for transformation from a role of commodity supplier to “ratepayers” to a trusted advisor on a range of energy issues to a more and more sophisticated and demanding population of energy consumers.
So what needs to change on the side of the utility regulators?
Ken, a Red Boiling Springs resident, had already moved out of his home and was on the verge of selling it when a large water bill hit his mailbox. The $400 outstanding water bill from Red Boiling Springs Utilities could complicate things because the bill arrived...
When an Alabama resident received a call from her water provider, Chilton Water Authority, to inform her that the current month’s water bill had reached nearly $600, she was confused. As this was a vacation home that was not consistently occupied, Betsy got in touch...
The National League of Cities Service Line Warranty Program by HomeServe educates homeowners about their service line responsibilities and provides protection against unexpected and costly service line issues. By partnering with local contractors, the program also...
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