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The Magic of Innovation
A presentation given at the 2015 HomeServe Leadership Summit, including metrics from customers and how HomeServe ...
Pillars of Engagement In a Changing Utility World
The one predictable thing about the energy industry is that it’s unpredictable.
The industry has seen more change ...
Economic Shock Poses Problem for Millennials
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest ...
Gas Line Repair Puts Homeowner at Risk of Economic Shock
Shannon, a Southern California Gas customer, was at risk of economic shock when learned she had a problem with her ...
Gas Service Line Issue for Customer Resolved by HomeServe
“When I came home that evening, I smelled gas very strongly,” Dorothy said.
It’s every homeowner’s nightmare – a ...
Call Center Best Practices
Everyone has been a victim of bad customer service at some point in their life and, unfortunately, a bad ...
Read our latest energy blog articles.
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Customer Experience
Customer Service Approach
The front line for HomeServe’s outstanding service delivery to customers is our ...
Utilities Lead in Building Out EV Charging Networks
One of the biggest obstacles to wider adoption of electric vehicles (EVs) is range anxiety and “charging ...
Heat Pumps: What Misconceptions Do Homeowners Have?
Heat pumps are misunderstood by many homeowners – many still believe that they do not adequately heat ...
HomeServe Lends a Helping Hand to Homeowners in Need
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and ...
Standby Generator Usage Mitigates Growing Frequency of Outages
As extreme weather events surge through each season, resulting in power outages and other loss of services, ...
Electric Vehicles Expand Energy Equity Opportunities
The transportation sector has been the largest CO2 producer in the United States since 2017 when it surpassed ...
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2024 Fall Energy Solutions Center (ESC) Technology & Market Assessment Forum(TMAF)
The Westin Calgary 320 4th Avenue SW, Calgary, AB, CanadaSpeak with Pete Buttrick to learn more about how our programs can help your residents. Find out how we provide consumers with home repair plans that cover emergency home repairs […]