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Natural Gas Utilities: Securing the Future

Natural Gas Utilities: Securing the Future

By HomeServe USA | March 27, 2020
Natural gas utilities in the US are in the midst of perhaps the most exciting and challenging time in their long ...
Economic Shock: Solutions for Vulnerable Customers

Economic Shock: Solutions for Vulnerable Customers

By Peter Buttrick | March 27, 2020
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be ...
The Magic of Innovation

The Magic of Innovation

By HomeServe USA | March 26, 2020
A presentation given at the 2015 HomeServe Leadership Summit, including metrics from customers and how HomeServe ...
Pillars of Engagement In a Changing Utility World

Pillars of Engagement In a Changing Utility World

By bstickle | March 20, 2020
The one predictable thing about the energy industry is that it’s unpredictable. The industry has seen more change ...
Economic Shock Poses Problem for Millennials

Economic Shock Poses Problem for Millennials

By HomeServe USA | March 9, 2020
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest ...
Gas Line Repair Puts Homeowner at Risk of Economic Shock

Gas Line Repair Puts Homeowner at Risk of Economic Shock

By HomeServe USA | February 14, 2020
Shannon, a Southern California Gas customer, was at risk of economic shock when learned she had a problem with her ...

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Water Heater

Water Heater

By HomeServe USA | February 28, 2022
When a water heater fails, utility customers often struggle with an unexpected expense, the inconvenience of ...
Customer Experience

Customer Experience

By Peter Buttrick | February 23, 2022
Customer Service Approach The front line for HomeServe’s outstanding service delivery to customers is our ...
Utilities Lead in Building Out EV Charging Networks

Utilities Lead in Building Out EV Charging Networks

By Peter Buttrick | February 11, 2022
One of the biggest obstacles to wider adoption of electric vehicles (EVs) is range anxiety and “charging ...
Heat Pumps: What Misconceptions Do Homeowners Have?

Heat Pumps: What Misconceptions Do Homeowners Have?

By Peter Buttrick | January 12, 2022
Heat pumps are misunderstood by many homeowners – many still believe that they do not adequately heat ...
HomeServe Lends a Helping Hand to Homeowners in Need

HomeServe Lends a Helping Hand to Homeowners in Need

By Bill Eller | December 10, 2021
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and ...
Standby Generator Usage Mitigates Growing Frequency of Outages

Standby Generator Usage Mitigates Growing Frequency of Outages

By Peter Buttrick | November 12, 2021
As extreme weather events surge through each season, resulting in power outages and other loss of services, ...

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Latest Past Events

2024 Midwest Energy Solutions Conference

Chicago Marriott Downtown Magnificent Mile, 540 N Michigan Av, Chicago

Visit our booth to learn more about how our programs can help your customers. Learn how we provide consumers with home repair plans that cover emergency home repairs and trusted […]

2023 E Source Forum

Sheraton Downtown Denver 1550 Court Place, Denver

Attend the Solution Showcase: Workforce Solutions to Improve Utility Program Outcomes Panel Session on September 21st at 8:15am MT with Sylvester Criscone, SVP of Contractor Services at HomeServe; Emily Roberson, […]

2023 Energy Solutions Center (ESC) Fall TMAF & Board Meeting

Sheraton Salt Lake City Hotel 150 West 500 South, Salt Lake City

Attend our Customer Retention Strategies session with Pete Buttrick and Nathan Shanlian on Sept. 19 at 4:10pm MT, and speak with us to learn more about how our programs can […]