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Engaging with Millennials:  Why it Matters

Engaging with Millennials: Why it Matters

By 2025, Millennials will make up to 75 percent of the workforce, as the next largest generation, the Baby ...
Improving Customer Satisfaction Can Be Easy

Improving Customer Satisfaction Can Be Easy

A few quick facts on homeowners and what they are looking for in an energy utility.
Older Jacksonian Gets Help Keeping Cool

Older Jacksonian Gets Help Keeping Cool

As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many ...
HomeServe Cares Comes to the Rescue of New Homeowner

HomeServe Cares Comes to the Rescue of New Homeowner

Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was ...
Empowered People and Advanced Technology

Empowered People and Advanced Technology

Call centers are generally viewed as revolving doors, with turnover rates of between 30 and 45% versus 15% for all ...
New Realities in an Evolving Energy Landscape

New Realities in an Evolving Energy Landscape

With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for ...

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2024 EEI Annual Conference

Fountainbleau Hotel 10100 Coastal Hwy, Ocean City, MD, United States

Visit with Peter Buttrick and Larry Byrne and learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency […]