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Improving Satisfaction in an Ever-Changing Customer Landscape
While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond ...
How IOUs Can Thrive Through Change
Investor-owned utilities (IOUs), particularly electric utilities, operate in an environment today that is far ...
Natural Gas Utilities: Securing the Future
Natural gas utilities in the US are in the midst of perhaps the most exciting and challenging time in their long ...
Economic Shock: Solutions for Vulnerable Customers
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be ...
The Magic of Innovation
A presentation given at the 2015 HomeServe Leadership Summit, including metrics from customers and how HomeServe ...
Employee and Community Safety Safeguarded by Working from Home
During this coronavirus epidemic, we must all come together; figuratively!; to do what we can to ensure ...
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2024 EEI Annual Conference
Fountainbleau Hotel 10100 Coastal Hwy, Ocean City, MD, United StatesVisit with Peter Buttrick and Larry Byrne and learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency […]