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Older Jacksonian Gets Help Keeping Cool

Older Jacksonian Gets Help Keeping Cool

As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many ...
HomeServe Cares Comes to the Rescue of New Homeowner

HomeServe Cares Comes to the Rescue of New Homeowner

Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was ...
Empowered People and Advanced Technology

Empowered People and Advanced Technology

Call centers are generally viewed as revolving doors, with turnover rates of between 30 and 45% versus 15% for all ...
New Realities in an Evolving Energy Landscape

New Realities in an Evolving Energy Landscape

With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for ...
Saving Energy by Working with Human Nature

Saving Energy by Working with Human Nature

Nearly one-third of households report that it is a strain to pay energy bills and that they often choose ...
Improving Satisfaction in an Ever-Changing Customer Landscape

Improving Satisfaction in an Ever-Changing Customer Landscape

While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond ...

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Latest Past Events

2024 Midwest Energy Solutions Conference

Chicago Marriott Downtown Magnificent Mile, 540 N Michigan Av, Chicago

Visit our booth to learn more about how our programs can help your customers. Learn how we provide consumers with home repair plans that cover emergency home repairs and trusted access to a nationwide network of licensed, vetted contractors while improving customer satisfaction with their utilities.  

2023 E Source Forum

Sheraton Downtown Denver 1550 Court Place, Denver

Attend the Solution Showcase: Workforce Solutions to Improve Utility Program Outcomes Panel Session on September 21st at 8:15am MT with Sylvester Criscone, SVP of Contractor Services at HomeServe; Emily Roberson, Solutions Advisor at E Source; Paul Douglas, President of JPI Group; and Scott Sommers, SVP of Client and Corporate Development at Index AR Solutions. Visit […]

2023 Energy Solutions Center (ESC) Fall TMAF & Board Meeting

Sheraton Salt Lake City Hotel 150 West 500 South, Salt Lake City

Attend our Customer Retention Strategies session with Pete Buttrick and Nathan Shanlian on Sept. 19 at 4:10pm MT, and speak with us to learn more about how our programs can help your residents. Learn how we provide consumers with home repair plans that cover emergency home repairs and trusted access to a nationwide network of […]