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Saving Energy by Working with Human Nature

Saving Energy by Working with Human Nature

Nearly one-third of households report that it is a strain to pay energy bills and that they often choose ...
Improving Satisfaction in an Ever-Changing Customer Landscape

Improving Satisfaction in an Ever-Changing Customer Landscape

While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond ...
How IOUs Can Thrive Through Change

How IOUs Can Thrive Through Change

Investor-owned utilities (IOUs), particularly electric utilities, operate in an environment today that is far ...
Natural Gas Utilities: Securing the Future

Natural Gas Utilities: Securing the Future

Natural gas utilities in the US are in the midst of perhaps the most exciting and challenging time in their long ...
Economic Shock: Solutions for Vulnerable Customers

Economic Shock: Solutions for Vulnerable Customers

The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be ...
The Magic of Innovation

The Magic of Innovation

A presentation given at the 2015 HomeServe Leadership Summit, including metrics from customers and how HomeServe ...

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2024 EEI Annual Conference

Fountainbleau Hotel 10100 Coastal Hwy, Ocean City, MD, United States

Visit with Peter Buttrick and Larry Byrne and learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency […]