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Natural Gas Leads Energy Industry in Decarbonization
Not only is CCUS good for the environment, but it’s good for the economy – from the supply chain for the energy industry to supported industries such as carbon dioxide enhanced oil recovery, CCUS maintains current jobs and creates new ones. Since the U.S. is a leader in CCUS technology, U.S.-based utilities stand to play a significant global role in clean energy.
HomeServe and CenterPoint Energy Launch New Coverage for Electric Vehicle Home Charging Protection Plan
NORWALK, CT (March 24, 2021) – HomeServe and CenterPoint Energy are working together to launch an industry first ...
HomeServe’s Presence in the Mid-Atlantic HVAC Market Grows with Acquisition of Environmental Systems Associates
Norwalk, Connecticut – March 18, 2021 -- HomeServe USA (HomeServe), a leading provider of service plans, ...
Helping Customers Navigate the Electric Vehicle Experience
Ratepayers have long indicated their preference that their electric utility be involved with the installation of EVSE, whether it means the utility’s employees or a third party recommended or engaged by the utility. They are likely to contact you for information on local contractors who are available to safely install their chargers – HomeServe’s research found that nearly 30 percent will turn to their utilities for charger help. However, having a charger close at hand doesn’t completely relieve them of anxiety, because nearly three-quarters worry about their Level-2 charger malfunctioning or breaking.
Customer Choice Shown to Positively Impact CSAT Scores
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, ...
How Strong Customer Engagement Positions Utilities As Solutions Providers
For more than a century, utilities have been primarily viewed as vendors of a commodity: energy.
Today, with ...
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2024 EEI Annual Conference
Fountainbleau Hotel 10100 Coastal Hwy, Ocean City, MD, United StatesVisit with Peter Buttrick and Larry Byrne and learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency […]