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Improve Satisfaction by Offering Recommendations from a Trusted Advisor

Improve Satisfaction by Offering Recommendations from a Trusted Advisor

By HomeServe USA | September 23, 2020
The energy industry is transforming from the bottom up, and consumers expect personalized recommendations that echoes their experiences with companies such as Netflix and Amazon.
Electrical Service Box and Wiring Repair a Relief for Homeowner

Electrical Service Box and Wiring Repair a Relief for Homeowner

By Kimberly Dailey | August 28, 2020
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a ...
Reduce Call Center Inbound and Outbound Call Agent Turnover

Reduce Call Center Inbound and Outbound Call Agent Turnover

By HomeServe USA | August 10, 2020
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of ...
Battery Electric Vehicle Survey Offers EV Charger Insights for Utilities

Battery Electric Vehicle Survey Offers EV Charger Insights for Utilities

By Luis Quiroga | July 20, 2020
At HomeServe we continually monitor major trends facing our energy utility partners and prospective ...
Energy Efficiency Can be Unlocked with Behavioral Science

Energy Efficiency Can be Unlocked with Behavioral Science

By HomeServe USA | July 13, 2020
Utilities put significant investment in energy efficiency programs, but only 40 percent of consumers participate ...
Case Study: Dominion Products and Services

Case Study: Dominion Products and Services

By HomeServe USA | July 9, 2020
Critical home systems – HVAC, water heater, electric and gas delivery systems as well as water and sewer lines – ...

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Climate Change Will Cost Utilities Millions if Not Addressed

Climate Change Will Cost Utilities Millions if Not Addressed

By Peter Buttrick | September 19, 2022
Climate change spells lowered efficiency, increased expenses and more outages – the only thing customers ...
HomeServe Advantage Program Offers Significant Energy Savings for Residential Customers

HomeServe Advantage Program Offers Significant Energy Savings for Residential Customers

By Peter Buttrick | August 8, 2022
One of the most promising strategies for achieving utility energy efficiency goals is the increased ...
Just Launched: HomeServe Advantage Program – Residential HVAC Subscription

Just Launched: HomeServe Advantage Program – Residential HVAC Subscription

By Peter Buttrick | August 8, 2022
New HVAC Solution Boosts Residential Energy Efficiency, Affordability and Customer Satisfaction Norwalk, ...
HomeServe Advantage Program

HomeServe Advantage Program

By Peter Buttrick | July 6, 2022
Replacing an HVAC system is a costly proposition for homeowners, and high-efficiency equipment can be out of reach ...
Utility Solutions

Utility Solutions

By HomeServe USA | June 6, 2022
Partners who have launched a home solutions program with HomeServe can generate revenue to help subsidize and ...
HomeServe Protects A Colorado Resident from the Elements – and an Empty Wallet

HomeServe Protects A Colorado Resident from the Elements – and an Empty Wallet

By Peter Buttrick | May 3, 2022
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further ...

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Latest Past Events

2024 Midwest Energy Solutions Conference

Chicago Marriott Downtown Magnificent Mile, 540 N Michigan Av, Chicago

Visit our booth to learn more about how our programs can help your customers. Learn how we provide consumers with home repair plans that cover emergency home repairs and trusted […]

2023 E Source Forum

Sheraton Downtown Denver 1550 Court Place, Denver

Attend the Solution Showcase: Workforce Solutions to Improve Utility Program Outcomes Panel Session on September 21st at 8:15am MT with Sylvester Criscone, SVP of Contractor Services at HomeServe; Emily Roberson, […]

2023 Energy Solutions Center (ESC) Fall TMAF & Board Meeting

Sheraton Salt Lake City Hotel 150 West 500 South, Salt Lake City

Attend our Customer Retention Strategies session with Pete Buttrick and Nathan Shanlian on Sept. 19 at 4:10pm MT, and speak with us to learn more about how our programs can […]