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Energy Equity Helps Low-Income Households Toward Energy Efficiency

Energy Equity Helps Low-Income Households Toward Energy Efficiency

By Peter Buttrick | October 7, 2020
Utilities, including energy and water, represent more than 20 percent of a low-income household’s monthly expenditures, a significantly higher portion than that of middle class wage earners. Tilting the balance even more is the inability of many low-income households to reach energy equity with their better-paid neighbors.
Improve Satisfaction by Offering Recommendations from a Trusted Advisor

Improve Satisfaction by Offering Recommendations from a Trusted Advisor

By HomeServe USA | September 23, 2020
The energy industry is transforming from the bottom up, and consumers expect personalized recommendations that echoes their experiences with companies such as Netflix and Amazon.
Free Roundtable: Planning for a Changing Environment

Free Roundtable: Planning for a Changing Environment

By HomeServe USA | September 4, 2020
The one thing we can depend on in the energy industry right now is change – from the proliferation of ...
Electrical Service Box and Wiring Repair a Relief for Homeowner

Electrical Service Box and Wiring Repair a Relief for Homeowner

By Kimberly Dailey | August 28, 2020
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a ...
Reduce Call Center Inbound and Outbound Call Agent Turnover

Reduce Call Center Inbound and Outbound Call Agent Turnover

By HomeServe USA | August 10, 2020
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of ...
Battery Electric Vehicle Survey Offers EV Charger Insights for Utilities

Battery Electric Vehicle Survey Offers EV Charger Insights for Utilities

By Luis Quiroga | July 20, 2020
At HomeServe we continually monitor major trends facing our energy utility partners and prospective ...

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2024 Midwest Energy Solutions Conference

Chicago Marriott Downtown Magnificent Mile, 540 N Michigan Av, Chicago

Visit our booth to learn more about how our programs can help your customers. Learn how we provide consumers with home repair plans that cover emergency home repairs and trusted […]

2023 E Source Forum

Sheraton Downtown Denver 1550 Court Place, Denver

Attend the Solution Showcase: Workforce Solutions to Improve Utility Program Outcomes Panel Session on September 21st at 8:15am MT with Sylvester Criscone, SVP of Contractor Services at HomeServe; Emily Roberson, […]

2023 Energy Solutions Center (ESC) Fall TMAF & Board Meeting

Sheraton Salt Lake City Hotel 150 West 500 South, Salt Lake City

Attend our Customer Retention Strategies session with Pete Buttrick and Nathan Shanlian on Sept. 19 at 4:10pm MT, and speak with us to learn more about how our programs can […]