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Customer Choice Shown to Positively Impact CSAT Scores

Customer Choice Shown to Positively Impact CSAT Scores

It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, ...
How Strong Customer Engagement Positions Utilities As Solutions Providers

How Strong Customer Engagement Positions Utilities As Solutions Providers

For more than a century, utilities have been primarily viewed as vendors of a commodity: energy. Today, with ...
Energy Efficiency: Why Are Some Homeowners Unengaged?

Energy Efficiency: Why Are Some Homeowners Unengaged?

Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, ...
HomeServe Biannual State of the Home: Winter ’18

HomeServe Biannual State of the Home: Winter ’18

Emergency home repairs are an unfortunate reality of homeownership. In the past 12 months, about one in two ...
How the Program Works

How the Program Works

The NLC Service Line Warranty Program is currently available in over 1200 municipalities across the country.
Emergency Home Repair Plan Company Helps Family Focus on Cancer Fight

Emergency Home Repair Plan Company Helps Family Focus on Cancer Fight

Since Christmas Day, the Rettinger family has not been thinking about home repair – in fact, it’s been the last ...

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2024 EEI Annual Conference

Fountainbleau Hotel 10100 Coastal Hwy, Ocean City, MD, United States

Visit with Peter Buttrick and Larry Byrne and learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency […]