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HomeServe’s Presence in the Mid-Atlantic HVAC Market Grows with Acquisition of Environmental Systems Associates
Norwalk, Connecticut – March 18, 2021 -- HomeServe USA (HomeServe), a leading provider of service plans, ...
Helping Customers Navigate the Electric Vehicle Experience
Ratepayers have long indicated their preference that their electric utility be involved with the installation of EVSE, whether it means the utility’s employees or a third party recommended or engaged by the utility. They are likely to contact you for information on local contractors who are available to safely install their chargers – HomeServe’s research found that nearly 30 percent will turn to their utilities for charger help. However, having a charger close at hand doesn’t completely relieve them of anxiety, because nearly three-quarters worry about their Level-2 charger malfunctioning or breaking.
Customer Choice Shown to Positively Impact CSAT Scores
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, ...
How Strong Customer Engagement Positions Utilities As Solutions Providers
For more than a century, utilities have been primarily viewed as vendors of a commodity: energy.
Today, with ...
Energy Efficiency: Why Are Some Homeowners Unengaged?
Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, ...
HomeServe Biannual State of the Home: Winter ’18
Emergency home repairs are an unfortunate reality of homeownership. In the past 12 months, about one in two ...
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2024 E Source Forum
Sheraton Downtown Denver 1550 Court Place, Denver, CO, United StatesVisit with Peter Buttrick and Bill Eller to learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency home […]
2024 EEI 59th Financial Conference
The Diplomat Beach Resort 3555 S Ocean Dr, Hollywood, FL, United StatesAttend Peter Buttrick to learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency home repairs and trusted […]