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Older Jacksonian Gets Help Keeping Cool
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers.
For many ...
HomeServe Cares Comes to the Rescue of New Homeowner
Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000.
“It was ...
Empowered People and Advanced Technology
Call centers are generally viewed as revolving doors, with turnover rates of between 30 and 45% versus 15% for all ...
New Realities in an Evolving Energy Landscape
With the energy industry in the midst of an evolution, utilities are more clearly understanding the need for ...
Saving Energy by Working with Human Nature
Nearly one-third of households report that it is a strain to pay energy bills and that they often choose ...
Improving Satisfaction in an Ever-Changing Customer Landscape
While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond ...
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HomeServe Advantage Program
HomeServe Advantage Program
Replacing an HVAC system is a costly proposition for homeowners, and high-efficiency ...
LMI Households Face Obstacles to Achieving Energy Efficiency
Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy ...
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, ...
Oklahoma Man Receives Furnace Repair
After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair
Larry H. of Dewey, Oklahoma, had spent five ...
Heating and Cooling
HomeServe offers home protection plans to cover a range of heating and cooling systems, which enhance customer ...
Water Heater
When a water heater fails, utility customers often struggle with an unexpected expense, the inconvenience of ...
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2024 EEI Annual Conference
Fountainbleau Hotel 10100 Coastal Hwy, Ocean City, MD, United StatesVisit with Peter Buttrick and Larry Byrne and learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency […]