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Energy Efficiency – The Obvious and Not-So-Obvious Benefits

Energy Efficiency – The Obvious and Not-So-Obvious Benefits

Energy efficiency has become a buzzword, especially among politicians who vow to increase efficiency alongside ...
Veterans’ Mental Health Can Find Healing Through Music

Veterans’ Mental Health Can Find Healing Through Music

At its core, the American Patriot Music Project is about veterans helping other veterans. The ...
How Cities Are Honoring Veterans Highlighted in Sweepstakes

How Cities Are Honoring Veterans Highlighted in Sweepstakes

In conjunction with the announcement of our new Veteran’s Hiring Initiative at last November’s NLC City ...
Under Pressure: Affinity Partnerships Offer Low-Risk Revenue Alternative for Energy Utilities

Under Pressure: Affinity Partnerships Offer Low-Risk Revenue Alternative for Energy Utilities

Improved energy efficiency, increased interest in renewable energy and flattening load growth, combined with a ...
Call Center Best Practices

Call Center Best Practices

Everyone has been a victim of bad customer service at some point in their life and, unfortunately, a bad ...
Call Center Turnover Statistics

Call Center Turnover Statistics

According to research conducted by The Quality Assurance & Training Connection (QATC), the average ...

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2024 EEI Annual Conference

Fountainbleau Hotel 10100 Coastal Hwy, Ocean City, MD, United States

Visit with Peter Buttrick and Larry Byrne and learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency […]