HomeServe Helps Yonkers Resident Solve a Serious Problem

by | Dec 7, 2020 | Case Studies, Customer Testimonials, Financial Shock, HomeServe Cares, Water Solutions

Evangelina Gonzalez of Yonkers noticed many of her neighbors were experiencing water line breaks, especially during the winter months, and began worrying about the line servicing her home.

The City of Yonkers partnered with a warranty company (NOT HomeServe) to offer residents protection against the expense of service line repairs.

Evangelina, a single mother raising two sons, saved for two and a half months until she had
$204.76 – the cost of a year-long service line warranty – and sent it off in mid-March. A few days later, her check was cashed, and Evangelina relaxed. She only had to get through the required waiting period and she would be covered.

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