This year’s NRECA PowerXchange conference brought together co-op leaders, board members and solutions providers to exchange ideas and insights about the industry as well as best practices for cooperative operations. HomeServe had the opportunity to attend sessions and...
Kimberly Dailey
EnergyUnited’s Josh Cleveland Speaks on Benefits of Partnering
by Kimberly Dailey | Mar 8, 2024 | CSAT, Energy Cooperatives, Member Service, Partner Testmonials, Partner Videos, Partnerships, Videos
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe, giving a brief history the cooperative's needs and goals and the Utility’s performance in Repairs Completed, Customer Savings for their members, and increased Customer...
Increase In Extreme Cold Events Posing New Challenges for Cooperatives
by Kimberly Dailey | Feb 13, 2024 | CSAT, Electrical Grids, Energy Cooperatives, Energy Efficiency, Engagement, Financial Shock, Green Initiatives, Infrastructure, Member Service
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
Webinar: Enhancing Member Engagement and Loyalty
by Kimberly Dailey | Dec 4, 2023 | Contractor Testimonials, Contractor Videos, Energy Cooperatives, Engagement, Knowledge Center, Member Service, Partner Testmonials, Testimonials, Videos
Learn how a HomeServe partnership can help move the needle on your member loyalty and engagement goals. Click here to watch Josh Cleveland, Key Accounts Manager of EnergyUnited, speak on the Cooperative Partner Experience, or click here to learn about Victor Karcher...
HomeServe USA Contractor Testimonial – Joe Calhoun, Owner, TotalTech Electric
by Kimberly Dailey | Nov 20, 2023 | Contractor Network, Contractor Testimonials, Contractor Videos, Energy Cooperatives
HomeServe is proud of our extensive vetting process that helps us to provide customers with the best of their local contractors. Every contractor is subjected to a personal interview, including a site visit and inspection of their facilities, before being accepted...
HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities
by Kimberly Dailey | Oct 3, 2023 | Cooperative of the Future, Energy Cooperatives, Engagement, Financial Shock, Green Initiatives, HomeServe In the News, Infrastructure, Intergenerational Communities, Maintenance, Member Service, Partner Testmonials, Partnerships, Press Releases, Service Line Responsibilities, Skilled Labor Gap, Testimonials
Twenty years ago this month, HomeServe launched its first U.S. utility partnership to educate homeowners and offer optional protection against potentially costly emergency repairs to residential lines and systems. Today nearly 5 million homeowners are benefitting from...
HomeServe’s 2023 State of the American Home Survey Results
by Kimberly Dailey | Aug 28, 2023 | Energy Cooperatives, Financial Shock, Infographics, Partnerships, State of the Home Survey
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
NJ Woman Gets Home Repair Help
by Kimberly Dailey | Aug 10, 2023 | CSAT, Customer Testimonials, Energy Cooperatives, Engagement, Financial Shock, Member Service, Testimonials
Catherine E. of Sicklerville, New Jersey, thought that having a policy to cover maintenance and repairs to her home furnace would be a prudent idea. Catherine is an older adult on a fixed income with chronic health issues that require treatment three times a week....
Where in the World is HomeServe?
by Kimberly Dailey | May 17, 2023 | Cooperative Events, Cooperatives By State, Energy Cooperatives, Florida, Texas
We are closing in on the halfway point of 2023 and from coast to coast, our HomeServe team has hit the ground running to meet with you on the big issues. We were on the move from DistribuTECH in San Diego to the National Association of Regulatory Utility Commissioners...
Aging Fuse Box Danger Replaced Through EnergyUnited and HomeServe Partnership
by Kimberly Dailey | May 15, 2023 | Aging in Place, Customer Testimonials, Energy Cooperatives, HomeServe Cares, Intergenerational Communities, Member Service, Service Line Responsibilities, Testimonials
Charles M. of Asheboro, North Carolina, watched as a young couple he knew built a home across the street from his own. An older adult, he and his wife were dealing with some health issues and were on fixed incomes, but that was not what kept Charles up at night. It...