Pillars of Engagement In a Changing Utility World

by | Mar 20, 2020 | Communities, Customer Engagement, Energy Solutions, Natural Gas Industry, Partnership, Utility of the Future, White Papers

The one predictable thing about the energy industry is that it’s unpredictable.

The industry has seen more change over the past decade than in the previous half century. Among the most prevalent energy trends are increased U.S. gas and oil production and affordability and practicality of renewables. Another trend that is not measured in barrels or BTUs, however, is utilities’ emerging focus on deeper customer relationships.

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