The one predictable thing about the energy industry is that it’s unpredictable.
The industry has seen more change over the past decade than in the previous half century. Among the most prevalent energy trends are increased U.S. gas and oil production and affordability and practicality of renewables. Another trend that is not measured in barrels or BTUs, however, is utilities’ emerging focus on deeper customer relationships.
HomeServe and International City/County Management Association (ICMA) Announce Strategic Partnership to Strengthen Municipal Infrastructure and Support Local Government Leaders. NORWALK, CT – March 31, 2026 – HomeServe, a leading provider of home repair solutions,...
Through a partnership with ServLine, a Pine-Strawberry Water District customer was saved from a $630 water bill caused by a leak at her cabin in Gila County, Arizona. The cabin, which she and her extended family used for weekend getaways and hunting trips,...
Barbara H., a Mount Sterling Water and Sewer utility customer had an annoying reoccurring problem at her home: parts of her lawn periodically became swampy. “You would walk on the ground, and it was very wet,” she said. These wet spots posed a problem for Barbara,...
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