An understanding of what is important to this group and their engagement preferences is crucial for utilities focused on maximizing and deepening their relationship with this rapidly growing customer segment.
Increase engagement with utility programs, increasing effectiveness and customer satisfaction.
by HomeServe USA | Mar 30, 2020 | Customer Engagement, Energy Solutions, Intergenerational Communities, Maintenance, Millennials, White Papers
Receive biweekly or monthly emails on the topics of your choice by clicking here!
This year’s DISTRIBUTECH International conference brought together industry thought leaders, utilities, government, and solution providers to engage on trending topics that will move the industry forward, and HomeServe had the opportunity to attend sessions and engage...
When returning to her home after spending six weeks in Italy, Ms. Coty noticed a faint gas smell coming from her old stove and fireplace. Ms. Coty called a plumber she had recently used, but he could immediately see that she had other issues and began to tally up a...
In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...