When Robin Tusa of Tusa’s Plumbing was at Tijuana B.’s Fort Worth, Texas, home, she noticed something odd. Before plugging in Tusa’s equipment, the customer turned off the television.

Robin Tusa is a network contractor for the NLC Service Line Warranty Program (administered by Utility Service Partners, a HomeServe company). She was at the home to unclog a sewer line when she noticed the issue. “I had come out to this residence to take care of a main line stoppage,” she said. “I took care of the stoppage for them and we found roots in the line, so I came back to jet. When I went to unplug the machine from the outlet, that’s when I saw they had turned the TV off to allow me to have electricity to run the machine.”

Download Case Study: Fort Worth, TX

Subscribe Today!

Receive biweekly or monthly emails on the topics of your choice by clicking here!

Recent Posts

Residential Infrastructure 2024

HomeServe is committed to supporting the last mile of energy infrastructure. Providing exceptional service and piece of mind to your customers is our top priority.

Watch Residential Infrastructure Day by HomeServe

Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...

Blog Article Categories