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Energy Equity Helps Low-Income Households Toward Energy Efficiency
Utilities, including energy and water, represent more than 20 percent of a low-income household’s monthly expenditures, a significantly higher portion than that of middle class wage earners. Tilting the balance even more is the inability of many low-income households to reach energy equity with their better-paid neighbors.
Improve Satisfaction by Offering Recommendations from a Trusted Advisor
The energy industry is transforming from the bottom up, and consumers expect personalized recommendations that echoes their experiences with companies such as Netflix and Amazon.
Free Roundtable: Planning for a Changing Environment
The one thing we can depend on in the energy industry right now is change – from the proliferation of ...
Electrical Service Box and Wiring Repair a Relief for Homeowner
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a ...
Reduce Call Center Inbound and Outbound Call Agent Turnover
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of ...
Battery Electric Vehicle Survey Offers EV Charger Insights for Utilities
At HomeServe we continually monitor major trends facing our energy utility partners and prospective ...
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