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HomeServe’s Presence in the Mid-Atlantic HVAC Market Grows with Acquisition of Environmental Systems Associates

HomeServe’s Presence in the Mid-Atlantic HVAC Market Grows with Acquisition of Environmental Systems Associates

By HomeServe USA | March 13, 2021
Norwalk, Connecticut – March 18, 2021 -- HomeServe USA (HomeServe), a leading provider of service plans, ...
Helping Customers Navigate the Electric Vehicle Experience

Helping Customers Navigate the Electric Vehicle Experience

By HomeServe USA | March 3, 2021
Ratepayers have long indicated their preference that their electric utility be involved with the installation of EVSE, whether it means the utility’s employees or a third party recommended or engaged by the utility. They are likely to contact you for information on local contractors who are available to safely install their chargers – HomeServe’s research found that nearly 30 percent will turn to their utilities for charger help. However, having a charger close at hand doesn’t completely relieve them of anxiety, because nearly three-quarters worry about their Level-2 charger malfunctioning or breaking.
Customer Choice Shown to Positively Impact CSAT Scores

Customer Choice Shown to Positively Impact CSAT Scores

By HomeServe USA | February 11, 2021
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, ...
How Strong Customer Engagement Positions Utilities As Solutions Providers

How Strong Customer Engagement Positions Utilities As Solutions Providers

By HomeServe USA | January 13, 2021
For more than a century, utilities have been primarily viewed as vendors of a commodity: energy. Today, with ...
Energy Efficiency: Why Are Some Homeowners Unengaged?

Energy Efficiency: Why Are Some Homeowners Unengaged?

By HomeServe USA | January 7, 2021
Energy efficiency is an important part of many utilities’ demand-side management and outreach efforts, ...
HomeServe Biannual State of the Home: Winter ’18

HomeServe Biannual State of the Home: Winter ’18

By Peter Buttrick | December 16, 2020
Emergency home repairs are an unfortunate reality of homeownership. In the past 12 months, about one in two ...

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2024 EEI 59th Financial Conference

The Diplomat Beach Resort 3555 S Ocean Dr, Hollywood

Attend Peter Buttrick to learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency home repairs and trusted […]

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Visit with Peter Buttrick and Bill Eller to learn more about how our programs can help your customers, including how we provide consumers with home repair plans that cover emergency home […]