Water conservation is a widespread concern, with at least 40 states anticipating water shortages by 2024. The causes for the potential shortfall are well known and include droughts and climate change, poor management of demand from a growing population, and water...
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.
Solutions for residential customers’ water, sewer and interior plumbing line issues can help fund important initiatives while also increasing customer satisfaction and goodwill. Support homeowners and improve engagement with aging infrastructure, water conservation,...
The ServLine Leak Protection Program helps protect the water provider and customers from the unexpected cost of a service line leak, including recapturing lost revenue and bad debt. In addition, the effort involved in leak adjustment administration is taken on by the...
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve Bieranowski in the City of Orem, Utah to meet with our partners. Together, we celebrated an amazing milestone we reached together: $1 million in home repair...
Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...
The Water/Wastewater industry addressed many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging infrastructure....
Local officials have been making the case for years: We need more federal investment in our nation’s water infrastructure – it has shrunk from 63 percent in the 1970s to 9 percent now, and the average age of such infrastructure reached 45 years in 2020. In short,...
In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...
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“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Judy B. of Annandale, Virginia had been living in her home for about 50 years, and knew for a fact that it had been standing long before she moved in. So, it wasn’t exactly a shock when earlier this year, problems with her water line started to arise. Judy has been a...
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