Yvonne E. was having a run of terrible luck. She had spent a month in the hospital and a rehab facility and lost her employment. Then she returned to her Lander, WY, home in the heart of a brutal Wyoming winter to find that her water service line had burst in the...
Bill Eller
Alabama Power and HomeServe Partner to Protect Homeowners and Support Community Initiatives
by Bill Eller | Nov 22, 2023 | Energy Solutions, Knowledge Center, Partner Testmonials, Partnership, Press Releases
Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is taking care of customers, and its key goals are to provide reliable electricity, offer energy-savings programs, services and education, and find ways...
Alabama Power Introduces New Home Repair Service
by Bill Eller | Nov 22, 2023 | Alabama, Energy Solutions, HomeServe In the News, Partner Testmonials, Partnership, Products
BIRMINGHAM, Ala., Nov. 14, 2023 - Alabama Power understands that an unexpected home repair can be a big disruption and a financial hardship. To help customers address these concerns, Alabama Power is introducing its residential customers to a new repair service...
HomeServe Repairs Air Conditioner Just in Time for Summer Heat
by Bill Eller | Nov 14, 2023 | Energy Cooperatives, Financial Shock, Member Service
Mid-June on the East Coast typically marks the beginning of hotter summer weather, and this year it was no different for Kenneth L. of Fort Washington, Maryland. But to his surprise one June morning, his air conditioning stopped blowing cool air out of the blue. “As...
HomeServe Plan Helps Avoid a Sewer Line Headache
by Bill Eller | Oct 23, 2023 | By State, Customer Testimonials, Education, Georgia, NLC SLWP, Service Line Responsibilities, Testimonials, Water Solutions
Guillermo L. of Savannah, Georgia is no stranger to plumbing issues. In fact, during his career as a water meter mechanic for the city of Savannah, he’d come across nearly every homeowner nightmare imaginable related to plumbing systems, sewer and water lines. So when...
Las Vegas Homeowners Save over $2 Million from Partnership between City and Service Line Warranties of America
by Bill Eller | Sep 27, 2023 | By State, Customer Testimonials, Education, HomeServe Cares, Large Cities, Nevada, NLC SLWP, Public-Private Partnerships, Service Line Responsibilities, Testimonials, Water Solutions
Las Vegas, Nev. – September 27, 2023 – Homeownership is part of the American dream, but an unexpected, expensive home repair can quickly turn it into a nightmare. Since 2016, the City of Las Vegas has worked with Service Line Warranties of America (SLWA) to offer...
HomeServe’s 2023 State of the American Home Survey Results
by Bill Eller | Aug 31, 2023 | Contractor Network, Education, Financial Shock, Home Maintenance, Infographics, Knowledge Center, NLC SLWP, Service Line Responsibilities, ServLine, Skilled Labor Gap, State of the Home Survey, Water Solutions
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Improved Efficiency, Environmental and Financial Outcomes for Municipal Water Systems and your Residents Webinar
by Bill Eller | Aug 25, 2023 | Customer Testimonials, Education, General Videos, Infrastructure, Knowledge Center, NLC SLWP, Partner Videos, Public-Private Partnerships, Service Line Responsibilities, ServLine, Testimonials, Videos, Water Solutions, Webinars
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Household Water Conservation a Losing Battle Without Water Provider Solutions
by Bill Eller | Jul 5, 2023 | Education, Green Initiatives, Infrastructure, Public-Private Partnerships, ServLine, Water Conservation, Water Loss, Water Solutions
Water conservation is a widespread concern, with at least 40 states anticipating water shortages by 2024. The causes for the potential shortfall are well known and include droughts and climate change, poor management of demand from a growing population, and water...
Water Service Line Preparation Pays Off for Maryland Homeowner
by Bill Eller | Jun 8, 2023 | By State, Customer Testimonials, Education, Green Initiatives, Infrastructure, Maryland, NLC SLWP, Service Line Responsibilities, Testimonials, Water Conservation, Water Loss, Water Solutions
Rashida B. of Silver Spring, Maryland, is a big believer in being prepared. "I have insurance for everything," she said. "You never know when you’re going to need it." So, when she became aware of plans that would allow her to protect herself from the cost of...
Recent Posts
Case Study: ServLine Solves Problems for Water Utilities and Their Customers
ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...
Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...
Hixson Utility District’s Bad Debt from Leaks Reduced with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn how the utility's bad debt was reduced when the ServLine program paid for residents' water...