When returning to her home after spending six weeks in Italy, Ms. Coty noticed a faint gas smell coming from her old stove and fireplace. Ms. Coty called a plumber she had recently used, but he could immediately see that she had other issues and began to tally up a...
Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...
Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is taking care of customers, and its key goals are to provide reliable electricity, offer energy-savings programs, services and education, and find ways...
BIRMINGHAM, Ala., Nov. 14, 2023 - Alabama Power understands that an unexpected home repair can be a big disruption and a financial hardship. To help customers address these concerns, Alabama Power is introducing its residential customers to a new repair service...
Mid-June on the East Coast typically marks the beginning of hotter summer weather, and this year it was no different for Kenneth L. of Fort Washington, Maryland. But to his surprise one June morning, his air conditioning stopped blowing cool air out of the blue. “As...
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else. Although his...
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
It was an odd dripping noise that led John to investigate. “I thought, ‘what is that noise?’” he said. “That’s when I went down into the basement, and my water heater was leaking.” His son had just showered, but the noise wasn’t coming from the bathroom, but from the...
When returning to her home after spending six weeks in Italy, Ms. Coty noticed a faint gas smell coming from her old stove and fireplace. Ms. Coty called a plumber she had recently used, but he could immediately see that she had other issues and began to tally up a...
Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...
Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is taking care of customers, and its key goals are to provide reliable electricity, offer energy-savings programs, services and education, and find ways...
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