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The Evolution Of Customer Service Metrics

The Evolution Of Customer Service Metrics

Customer Lifetime Value is the key metric for customer experience-oriented businesses. Average Handle Time, ...
HomeServe Launches HomeServe Cares Foundation

HomeServe Launches HomeServe Cares Foundation

Robust, Four Pillar Corporate Social Responsibility Program Spreads Hope and Supports Communities Norwalk, Conn. ...

Smart Home Devices Top Biannual State of the Home Survey

HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the findings of the ...
Latest Smart Home Technology Tops Biannual State of the Home Survey Again

Latest Smart Home Technology Tops Biannual State of the Home Survey Again

HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the findings of the ...
Natural Gas Growth: How Can It Be Sustained?

Natural Gas Growth: How Can It Be Sustained?

Coal continues to decline, but the US natural gas industry has seen incredible growth over ...
Natural Gas Consumption: Sustaining Its Growth

Natural Gas Consumption: Sustaining Its Growth

The continuing decline of coal has caused the US natural gas industry to experience ...

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2025 ESC Orlando Technology & Market Assessment Forum

Rosen Plaza Hotel 9700 International Drive, Orlando, FL, United States

Join us in Orlando, Florida, for the Energy Solutions Center’s Technology & Market Assessment Forum. This conference gathers gas utility professionals to explore the latest in gas solutions, marketing strategies, […]

2025 E Source Beyond the Meter Annual Meeting

Join us at the Beyond the Meter Annual Meeting, where senior executives will gather for two days of roundtable discussions, presentations, and in-person networking. Discover how we can help provide […]

2025 NRECA CONNECT Conference

Loews Kansas City Hotel 1515 Wyandotte Street, Kansas City, MO, United States

We are excited to participate in the 2025 Connect Conference. Join us for and incredible experience and invaluable opportunities to learn, share best practices, and develop essential skills. Visit our […]

2025 EEI Annual Conference

Hyatt Regency New Orleans 601 Loyola Avenue, New Orleans, LA

Join us at EEI 2025 for dynamic discussions, thought-provoking breakouts, networking opportunities. Be sure to visit our booth and speak with Peter Buttrick to discover how we can help provide […]