Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for the mortgage, homeowners insurance and taxes, and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home...
Knowledge Center
Case Study: Edina, MN
by HomeServe USA | Apr 13, 2020
When Peter B. of Edina, Minnesota, had a water line break, he avoided a costly repair because he was covered by the National League of Cities (NLC) Service Line Warranty Program. “Your service was worth every penny,” he said. “We had a service line break in the dead...
Case Study: Jackson, MS
by HomeServe USA | Apr 13, 2020
Theresa Alexander had a problem that was not going away: sewage was spilling from an open pipe into her yard. Theresa had lived in her tight-knit Jackson, Mississippi, neighborhood for nearly two decades, where she enjoyed good relationships with her neighbors,...
Case Study: Waukegan, Illinois
by HomeServe USA | Apr 13, 2020
Paul T. of Waukegan, Illinois, a 96-year-old World War II and Korean War veteran, was living his retirement years surrounded by his family. He shared his home with the children he had raised there and his grandchild. Having his family around him helped the older...
Case Study: New York State
by HomeServe USA | Apr 13, 2020
The National League of Cities (NLC) Service Line Warranty Program works in partnership with over 700 municipalities and utilities across the U.S., educating homeowners about their water and sewer service line responsibilities and providing optional, affordable...
Aging Infrastructure: A Guide to Educating and Protecting Homeowners
by Dennis Lyon | Apr 1, 2020
Do your residents know about the potential problem lurking beneath their lawns? Or are they unaware of the possibility their service lines could fail and cost them thousands of dollars in repairs? As a municipal official, you know the homeowner is responsible for the...
Economic Shock Can Threaten Vulnerable Residents
by Bill Eller | Mar 9, 2020
Economic shock is a bigger threat than you or residents you serve may realize. Economic shock, or a large and unexpected expense, impacts roughly 60 percent of American households each year – the obstacle could be medical bills, a car or home repair or a job loss – so...
NLC Service Line Warranty Program Partner Testimonial – Jason Ashmor, Mayor, City of Sesser, Illinois
by HomeServe USA | Feb 29, 2020
Partner Testimonial, Illinois, filmed at the NLC City Summit 2019. Discussion of why did city decide to participate in program, benefits to the community, use of revenue share funds, and would the city recommend to others.
NLC Service Line Warranty Program Partner Testimonial – Glenn Otto, At Large Councilmember, City of Huber Heights, Ohio
by HomeServe USA | Feb 29, 2020
Partner Testimonial (NLC SLWP) – Cottage Grove, Oregon
by HomeServe USA | Feb 28, 2020
Mayor Jeff Gowing talks about the Program, savings for the homeowner, use of local-area network contractors and benefits to the community.
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Recent Posts
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
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