City of Edina, Minnesota, homeowner Peter B. had a water line break. He avoided a costly repair because he was covered by the National League of Cities (NLC) Service Line Warranty Program offered in partnership with the City. “Your service was worth every penny,” he said. “We had a service line break in the dead of winter, wreaking havoc and ice everywhere.” Peter’s decision to purchase a warranty for his water line saved him thousands of dollars. He noted that he paid $69 for a year, and, if he didn’t have home emergency protection, it would have cost him between $4,000 and $5,000 to have the break repaired.
AN UNSETTLING DISCOVERY
Peter discovered the break when it began leaking onto his property, causing a buildup of ice. Even worse, he discovered the problem shortly before New Year’s Eve, and worried that he might not be able to find a plumber within a reasonable time to deal with the matter before the ice piled up and the break became even more serious, or he lost water service to his home.
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