The ServLine Leak Protection Program helps protect the water provider and customers from the unexpected cost of a service line leak, including recapturing lost revenue and bad debt. In addition, the effort involved in leak adjustment administration is taken on by the...
Green Initiatives
Climate Change, Inflation Put Pressure on Homeowners, Utilities
by Bill Eller | Oct 14, 2022
Warmer water and rising oceans equal more intense and more frequent storms, and the rise in frequency and destruction we’ve seen from storms out of the gulf and across the country are just one of the symptoms of climate change. Hurricane Ian recently demonstrated the...
Water Resiliency: Is It ‘Tomorrow’s Crisis’?
by Bill Eller | Sep 16, 2022
Water utilities, harried by aging infrastructure and a historic lack of federal infrastructure investment, may see climate change – and the needed infrastructure hardening for water resiliency – as “tomorrow’s crisis,” or something that can be addressed once what to...
Water Infrastructure: Cities Shouldering Most of the Cost
by Bill Eller | Aug 9, 2022
Water utilities are struggling with water loss, aging water infrastructure and rising maintenance costs across the country. Bill Eller, Senior Vice President of Business Development at HomeServe, recently interviewed Carolyn Berndt, National League of Cities...
Lead Water Service Line Replacement Poses Problem for Utilities
by Bill Eller | Jun 10, 2022
You turn on the tap and water comes out. It seems simple, but it isn’t for millions of homes across the country that have lead water service lines and lead plumbing. Lead is a neurotoxin that is especially dangerous to babies and small children, and children in...
ServLine Louisiana RWA Webinar 2021
by HomeServe USA | Dec 7, 2021
The Water/Wastewater industry addressed many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging infrastructure....
Electric Vehicle (EV) Programs Critical to the Future of Cities Across the Country
by slwamktg | Oct 26, 2021
Mike Chambers and Kristin Glehan gave an excellent presentation on electric vehicles (EV) and the importance of adoption by cities across the world. They also discuss how, in addition to EV support, HomeServe's NLC Service Line Warranty Program and ServLine leak...
MRWA Webinar: The Coming Infrastructure Tidal Wave: Plan or React
by HomeServe USA | Oct 13, 2021
The Water/Wastewater industry is having to address many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry including the...
Water Conservation More Important than Ever During Drought
by Bill Eller | Sep 3, 2021
The Western United States is experiencing a slow-moving crisis: drought. In fact, drought has impacted more people globally over the past 40 years than any other type of natural disaster, and it is the second most costly natural disaster in the United States,...
Congress Eyes Lead Service Line Replacement, Water Infrastructure
by Bill Eller | Aug 12, 2021
As a bipartisan infrastructure bill comes closer to realization, many municipal leaders may wonder what provisions related to water infrastructure and lead service line replacement means for their communities. The Senate passed the $1.2 trillion Infrastructure...
Recent Posts
Case Study: ServLine Lost Water Product
“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...
Increase In Extreme Cold Events Posing New Challenges for Water Providers
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Infrastructure Week 2023
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...