Education

Water Resiliency: Is It ‘Tomorrow’s Crisis’?

Water Resiliency: Is It ‘Tomorrow’s Crisis’?

Water utilities, harried by aging infrastructure and a historic lack of federal infrastructure investment, may see climate change – and the needed infrastructure hardening for water resiliency – as “tomorrow’s crisis,” or something that can be addressed once what to...

Water Infrastructure: Cities Shouldering Most of the Cost

Water Infrastructure: Cities Shouldering Most of the Cost

Water utilities are struggling with water loss, aging water infrastructure and rising maintenance costs across the country. Bill Eller, Senior Vice President of Business Development at HomeServe, recently interviewed Carolyn Berndt, National League of Cities...

Smart Move Saves Gary Woman Nearly $3,300 on Sewer Line Repair

Smart Move Saves Gary Woman Nearly $3,300 on Sewer Line Repair

Kelly B. of Gary, Indiana, built her business by making smart choices, and when she received a call from a tenant about a slow drain, she knew that enrolling her rental properties in HomeServe repair plans was another smart decision. The clay sewer pipe between her...

Plan Saves Homeowner Thousands in Repair Costs

Plan Saves Homeowner Thousands in Repair Costs

When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...

Social Media: Friend or Foe

Social Media: Friend or Foe

Social media implications, at the recent Illinois Rural Water Conference, was listed as one of the many challenges utilities currently face and will continue to face over the next 10 years. An MIT study concluded that falsehoods are 70% more likely to be shared with...

Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...

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Recent Posts

Case Study: ServLine Lost Water Product

“Among residential customers, water leaks in their home used to be a real problem for us,” Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008 explained. “It wasn’t so much the financial cost to us because of the way...

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