Social media implications, at the recent Illinois Rural Water Conference, was listed as one of the many challenges utilities currently face and will continue to face over the next 10 years. An MIT study concluded that falsehoods are 70% more likely to be shared with...
Sam Wade
Inflation Red Flags
by Sam Wade | Jun 15, 2022 | Financial Shock, ServLine, Water Solutions
Inflation has and will continue to increase operational cost for water and wastewater utilities. These challenges, seeded by the COVID pandemic, require business and utilities to undertake planning to address these immediate challenges. These challenges require...
Apprentice Scholarship Program Develops Skilled Water Workers
by Sam Wade | Jun 3, 2022 | ServLine, Skilled Labor Gap, Water Solutions
The water and wastewater industry has suffered challenges attracting employees over the past few years. The ServLine by HomeServe Apprentice Scholarship is designed to address the challenges faced by rural water systems in attracting and developing the next generation...
Workforce Shortage More Than Local
by Sam Wade | May 24, 2022 | Home Maintenance, ServLine, Water Solutions
Help Wanted signs are prevalent across the United States including in the water and wastewater industry. The workforce shortage will have a far reaching impact on utilities, especially if construction and upgrades are planned. Systems should expect the shortage...
ServLine Shields Ratepayers, Utilities from Water Loss Costs
by Sam Wade | Jul 16, 2021 | Financial Shock, ServLine, Water Solutions
By SAM WADE Retired NRWA CEO Addressing aging water infrastructure is a priority, but rural systems are squeezed financially by an aging and shrinking customer base and increasing regulatory mandates. Much of the costs associated with infrastructure repair and...
Ratepayer Support for Infrastructure
by Sam Wade | May 18, 2021 | Education, ServLine, Water Solutions
While aging infrastructure is a well-known and mounting problem for the water industry, underinvestment can have devastating long-term consequences for the U.S. economy and the American public. While there are various governmental funding programs at the state and...
Recent Posts
How Much Are Water Leaks Costing You and Your Customers?
Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high water bills and repair emergencies for which your customers are unprepared. Leaks are also costly to the utility, leading to lost revenue, bad debt and...
Lead lines, water loss, and leak administration – OH MY! Webinar with NRWA
In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...
Case Study: ServLine Lost Water Product
“Among residential customers, water leaks in their home used to be a real problem for us,” continued Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008. “It wasn’t so much the financial cost to us because of the way...