Water utilities are struggling with water loss, aging water infrastructure and rising maintenance costs across the country. Bill Eller, Senior Vice President of Business Development at HomeServe, recently interviewed Carolyn Berndt, National League of Cities...
Kelly B. of Gary, Indiana, built her business by making smart choices, and when she received a call from a tenant about a slow drain, she knew that enrolling her rental properties in HomeServe repair plans was another smart decision. The clay sewer pipe between her...
When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...
Social media implications, at the recent Illinois Rural Water Conference, was listed as one of the many challenges utilities currently face and will continue to face over the next 10 years. An MIT study concluded that falsehoods are 70% more likely to be shared with...
Inflation has and will continue to increase operational cost for water and wastewater utilities. These challenges, seeded by the COVID pandemic, require business and utilities to undertake planning to address these immediate challenges. These challenges require...
You turn on the tap and water comes out. It seems simple, but it isn’t for millions of homes across the country that have lead water service lines and lead plumbing. Lead is a neurotoxin that is especially dangerous to babies and small children, and children in...
The water and wastewater industry has suffered challenges attracting employees over the past few years. The ServLine by HomeServe Apprentice Scholarship is designed to address the challenges faced by rural water systems in attracting and developing the next generation...
Help Wanted signs are prevalent across the United States including in the water and wastewater industry. The workforce shortage will have a far reaching impact on utilities, especially if construction and upgrades are planned. Systems should expect the shortage...
The lead water service lines in this country need to be replaced, but replacement programs need to keep low-income homeowners in mind in the planning stages. There are nine million homes in America that get their water through lead water service lines, and lead water...
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
Ken G. of Hermitage, Tennessee, often spent time away from his home during the winter months. As a retiree, it wasn’t a problem for him to secure his home and enjoy himself somewhere else. Unfortunately, after one of Ken’s trips, he came home to an unpleasant surprise...
Record heat expected this year, compounding the need for residential water conservation solutions The year 2023 was the warmest since records began in 1850, putting it at 2.43 degrees Fahrenheit above the preindustrial average, according to the U.S. National Oceanic...
HomeServe is committed to supporting the last mile of energy infrastructure. Providing exceptional service and piece of mind to your customers is our top priority.
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