Energy consumers want engagement and for utilities to provide solutions. As the industry goes through a rebranding period, many energy providers are looking to utilize their own expertise and resources to expand their offerings in synergistic ways. Position Yourself...
“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....
Jessica of Albuquerque was struggling with degenerative nerve disease and late-stage cancer. So emergency furnace repairs blind-sided her. Jessica faced adversity, but she had her family and her business, SOS International, to keep her occupied. As a second-generation...
It’s the holidays, and your rate payers are looking forward to family gatherings, gifts and decorating, but they probably aren’t thinking about the risk of an electrical hazard. No one wants to think about the potential of electrical hazards causing property damage or...
Christie Myers, Managing Director of Opportunity Dallas, addresses the affordable housing challenges of Millennials. Felicia’s story isn’t unique, but her determination, despite the hand she’s been dealt, is admirable. A Constellation of Rising Stars Seven years ago,...
Bunker Labs – a 501(c)(3) non-profit – is a national network of veteran entrepreneurs dedicated to helping new veteran entrepreneurs start their own business. Their vision is to empower the entrepreneurial dreams of the military connected community and they are...
When an energy consumer reaches out, they want to speak to someone who is friendly, knowledgeable and can help them navigate their problem. A good customer service line experience will soon overtake price and product as the key factor in customer choice. When a...
In Luckey, Ohio, Serenity Farm Equestrian Center has been offering equine therapy and learning programs for nearly 20 years, helping those with mobility and neurological issues live healthier, happier lives. “I think it’s such an opportunity to work alongside so many...
There’s a lot of chatter about electric vehicles (EV) and what they mean for energy providers. Predictions are that they will make up 7 percent of the vehicles on the road and 20 percent of new vehicle sales by 2030, but building the EV charging network will cost...
HomeServe’s new App is completely free and enables customers to inventory every device and appliance in the home via bar code scanning, allowing instant access to manuals and warranty information, tune-up reminders, parts lists, recall notifications and more. In...
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...
A major retrofit with an eye toward energy efficiency, including energy efficient heating, new windows, installing LED bulbs, improving insulation, replacing roofs and taking other actions to seal the thermal envelope can cut home energy use at least in half,...
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