Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy utilities are looking for new sources of revenue. However, your consumers may not be aware of your energy services and retail offerings. Power Generating...
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Consumer Engagement Strategy Required for Selectively Engaged
by Kimberly Dailey | Jul 23, 2019
The flattening load growth and search for new revenue channels is old news to utilities – the question now is: What is required of your consumer engagement strategy? The retail and service markets already exist, but products like smart thermostats and electrical...
A Customer-centric Solutions Approach to Energy
by Kimberly Dailey | May 23, 2019
Utilities are moving away from a one-way distribution model and their traditional role as energy providers. Instead, they are focusing on customer-centric solutions, such as offering digital and Distributed Energy Resources (DER) services and real-time energy...
22% of Homeowners Have No Reserve Cash for a Home Repair Emergency
by Kimberly Dailey | Oct 8, 2018
HomeServe USA (HomeServe), a leading provider of home repair solutions, has announced the findings of the summer 2018 edition of its Biannual State of the Home Survey. The bi-annual survey reports on the financial impact of home repairs, including homeowner readiness...
Furnace Tune Up: Better Late Than Never, but Right Now is Even Better!
by Kimberly Dailey | Sep 25, 2018
It might not feel like it right now, but colder weather is right around the corner. That makes it the perfect time to make sure your residents' heating systems are prepared to handle the inevitable – plummeting winter temperatures. Waiting until the first cold day of...
Value-Added Services Are the Future for Cooperatives
by Kimberly Dailey | Aug 21, 2018
State after state is deregulating electricity, forcing cooperatives to offer lower prices to be competitive with retail providers. Homes boasting more energy efficiency and a growing interest in green technology flattens load growth, and many energy co-ops have sought...
Three Things Consumers Want from Their Energy Provider
by Kimberly Dailey | May 9, 2018
Energy consumers have more choices, and it’s no longer enough for a cooperative to simply deliver reliable electrical service – in fact, that has become a baseline expectation from consumers. With their ability to switch providers and a field full of newcomers...
HomeServe Home Repair Service Plan Remains a Success!
by Kimberly Dailey | Feb 23, 2018
BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016. Services include water service line repairs, sewer line repairs, and in-home plumbing plans, among other...
Smart Home Monitoring Tops 2018 Trends for Homeowners
by Kimberly Dailey | Dec 19, 2017
A new article in T&D World predicts renewables, smart home monitoring, AI and IoT will have a massive impact on how energy and utility companies address the market in 2018. Smart Home Monitoring Smart home monitoring with smart meters enables homeowners to track...
Affordable Home Repair Plans Help Coles-Moultrie Electrical Cooperative Deliver Peace of Mind
by Kimberly Dailey | Nov 2, 2017
Coles-Moultrie Electrical Cooperative has served as a rural community partner for nearly 80 years in Illinois. The Cooperative was exploring options for affordable home repair plans for its members when information on HomeServe USA, a new National Rural Electric...
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Recent Posts
Energy Services: Do Consumers Know What You Offer?
Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy utilities are looking for new sources of revenue. However, your consumers may not be aware of your energy services and retail offerings. Power Generating...
Consumer Engagement Strategy Required for Selectively Engaged
The flattening load growth and search for new revenue channels is old news to utilities – the question now is: What is required of your consumer engagement strategy? The retail and service markets already exist, but products like smart thermostats and electrical...
A Customer-centric Solutions Approach to Energy
Utilities are moving away from a one-way distribution model and their traditional role as energy providers. Instead, they are focusing on customer-centric solutions, such as offering digital and Distributed Energy Resources (DER) services and real-time energy...