State of the Home Survey

Infrastructure Week 2023

Infrastructure Week 2023

Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...

HomeServe Biannual State of the Home: Winter ’18

HomeServe Biannual State of the Home: Winter ’18

Emergency home repairs are an unfortunate reality of homeownership. In the past 12 months, about one in two homeowners have reported a breadown in their homes. A recent survey found more homeowners are less prepared for an emergency than they were for our last survey,...

Saving Energy by Working with Human Nature

Saving Energy by Working with Human Nature

Nearly one-third of households report that it is a strain to pay energy bills and that they often choose electricity over food or medical bills. Despite having to make these difficult decisions each month, only 40% of consumers participate fully in energy...

Gas Line Repair Puts Homeowner at Risk of Economic Shock

Gas Line Repair Puts Homeowner at Risk of Economic Shock

Shannon, a Southern California Gas customer, was at risk of economic shock when learned she had a problem with her gas service line. Service was temporarily discontinued to her home after a leak was detected. “The gas company could detect that there was extra gas...

Economic Shock Can Catch Consumers Unaware

Economic Shock Can Catch Consumers Unaware

Energy consumers want engagement and for utilities to provide solutions. As the industry goes through a rebranding period, many energy providers are looking to utilize their own expertise and resources to expand their offerings in synergistic ways. Position Yourself...

Gas Service Line Issue for Customer Resolved by HomeServe

Gas Service Line Issue for Customer Resolved by HomeServe

“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....

Smart Home Devices Top Biannual State of the Home Survey

HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the findings of the winter 2019 edition of its Biannual State of the Home Survey. Smart home devices are used in a majority of homes, according to the homeowners surveyed. Click here to...

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Infrastructure Week 2023

Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...

Homeowners Tackle Repairs and Declutter Homes During COVID-19

Biannual State of the Home Survey Finds Many Homeowners Tackling Repairs and Decluttering Homes During COVID-19 NORWALK, CT (June 10, 2021) –HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the findings of the 12th edition of its...

HomeServe Biannual State of the Home: Winter ’18

Emergency home repairs are an unfortunate reality of homeownership. In the past 12 months, about one in two homeowners have reported a breadown in their homes. A recent survey found more homeowners are less prepared for an emergency than they were for our last survey,...

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