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Enhance Member Loyalty with Strategic Partnerships

Enhance Member Loyalty with Strategic Partnerships

The electric cooperative Member Loyalty Index (MLI) originated from two co-op communications leaders seeking ways to better align their co-ops’ offerings with what their members wanted. They came across a study that was used as a basis for the first MLI survey, which...

2024 DISTRIBUTECH International Presents Key Industry Themes

2024 NRECA PowerXchange Provides Key Insights for Cooperative Landscape

This year’s NRECA PowerXchange conference brought together co-op leaders, board members and solutions providers to exchange ideas and insights about the industry as well as best practices for cooperative operations. HomeServe had the opportunity to attend sessions and...

Increase In Extreme Cold Events Posing New Challenges for Cooperatives  

Increase In Extreme Cold Events Posing New Challenges for Cooperatives  

While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...

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Residential Infrastructure Day Celebrated by HomeServe

Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...

Minnesota Co-op Member Saves $5,000 on Electrical Repair

Donald and his wife were enjoying a quiet evening at home in Altura, Minnesota, when the lights and television suddenly went out. Donald quickly noticed that while some lights were still on, others were not. Suspecting an issue with their 240-volt service, he checked...

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