Who We Are

by | Dec 10, 2020 | CSAT, Energy Cooperatives, Engagement, Partnerships

About HomeServe

HomeServe USA is a leading provider of residential repair service plans for exterior and interior electric lines, gas lines, heating and cooling systems, water heaters, surge protection, electric vehicle chargers, water and sewer lines and interior plumbing, and installation services for HVAC and residential electric vehicle supply equipment (EVSE). Our plans can amplify utility electric vehicle, energy efficiency, demand response, decarbonization, rooftop solar, resiliency and safety programs.

At HomeServe, our mission is simple: to free our customers from the worry and inconvenience of home repairs. And since 2003, we’ve been doing just that.


Who We Are

HomeServe USA is an independent provider of utility electric vehicle, energy efficiency, demand response, decarbonization, rooftop solar, resiliency and safety programs for your members. For over a decade, we have also helped homeowners protect against the expense and inconvenience of water, sewer, electrical, heating, and cooling home emergencies by managing affordable coverage, and offering a quality service.

HomeServe provides programs for nearly 5 million homeowners in the U.S. and Canada, and is accredited with the Better Business Bureau. HomeServe dedicates itself to being a customer-focused company providing best-in-class preventative programs and emergency repair services through leading utility and cooperative partners, municipalities, and directly to consumers.

  • HomeServe USA has been serving customers in North America since 2003.
  • We offer services with more than 1,200 municipal, utility and association partners in the U.S. and Canada.
  • We provide service to nearly 5 million customers, with more than 8.5 million contracts in North America.

Vision, Mission, Values

In the nearly two decades we’ve been serving customers in the US and Canada, our vision, mission and values have remained intact. We remain committed to your members, and strive to provide complete satisfaction.

To be the first place people turn to for home emergencies and repairs.

To free your members from the worry and inconvenience of home emergency repairs.

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