In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
Climate change spells lowered efficiency, increased expenses and more outages – the only thing customers dislike more than rate increases – and as the demand for energy increases, the problems around climate change only loom larger. The decade between 2000 to 2010 was...
Natural gas utilities in the US are in the midst of perhaps the most exciting and challenging time in their long history. Although natural gas prices are low and seemingly stable, geographic sources of natural gas have changed and electric utilities are using...
Shannon, a Southern California Gas customer, was at risk of economic shock when learned she had a problem with her gas service line. Service was temporarily discontinued to her home after a leak was detected. “The gas company could detect that there was extra gas...
In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
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