Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...
Dennis Lyon
Plan Saves Homeowner Thousands in Repair Costs
by Dennis Lyon | Jul 20, 2022 | Arkansas, By State, Customer Testimonials, Education, NLC SLWP, Service Line Responsibilities, Testimonials, Water Solutions
When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe
by Dennis Lyon | May 3, 2022 | By State, Customer Testimonials, Financial Shock, HomeServe Cares, Large Cities, Testimonials, Texas, Water Solutions
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
NLC Service Line Warranty Program and Orem, Utah, Celebrate Service Milestone
by Dennis Lyon | May 3, 2022 | By State, HomeServe Cares, HomeServe in the News, Public-Private Partnerships, Utah, Water Solutions
What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve Bieranowski in the City of Orem, Utah to meet with our partners. Together, we celebrated an amazing milestone we reached together: $1 million in home repair...
Aging Infrastructure: A Guide to Educating and Protecting Homeowners
by Dennis Lyon | Apr 1, 2020 | Communities, Education, Knowledge Center, Millennials, NLC SLWP, Service Line Responsibilities, Water Solutions, White Papers
Do your residents know about the potential problem lurking beneath their lawns? Or are they unaware of the possibility their service lines could fail and cost them thousands of dollars in repairs? As a municipal official, you know the homeowner is responsible for the...
Recent Posts
ServLine – How it works
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad...
ServLine Leak Protection Solution Key Advantages
Many utilities offer Leak Adjustment policies to their residents, but most result in lost revenue for the utility. Jenna Hazelet, Business Development Director discusses the key advantages of the ServLine Leak Protection Solution for residents and the utility,...
Boost Satisfaction with ServLine – Insights from Mark Slater
The ServLine Leak Protection Program is the only one of its kind included in the National Rural Water Association’s Products and Services Portfolio for its 31,000 utility system members. In this SME series, Mark Slater, ServLine General Manager, discusses the...