Residents are changing their approaches to water conservation, especially as climate change leads to irregular weather patterns. High consumption and water leaks can come through everyday tasks, such as gardening and watering the lawn, but the gallons that can be lost...
For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...
Danielle W. of Omaha was headed home on a weekday afternoon after work with her children when she turned onto her street and saw there had been a substantial change from when her family had left that morning – the street had been dug up. “We hadn’t had a problem (with...
Ronald P. of Cornelius, North Carolina had the shock of the century upon opening his quarterly water bill in early July. The number he’d typically expect to see was nearly quadrupled. After reading over a few times to make sure he saw his balance correctly, Ronald...
City of Arlington customer Cynthia C. has always felt a sense of community on her street, and one recent August evening proved no different. Her neighbor reached out to let Cynthia know that there was water bubbling up from her front lawn. Upon a quick look herself,...
Yvonne E. was having a run of terrible luck. She had spent a month in the hospital and a rehab facility and lost her employment. Then she returned to her Lander, WY, home in the heart of a brutal Wyoming winter to find that her water service line had burst in the...
Guillermo L., a longtime resident of Savannah, Georgia, is no stranger to plumbing issues. With a career as a water meter mechanic for the city, Guillermo had encountered almost every homeowner nightmare imaginable. But when his own kitchen sink began backing up, he...
Las Vegas, Nev. – September 27, 2023 – Homeownership is part of the American dream, but an unexpected, expensive home repair can quickly turn it into a nightmare. Since 2016, the City of Las Vegas has worked with Service Line Warranties of America (SLWA) to offer...
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Michael M. of Jefferson, Oregon had a high water meter reading. He knew that he had an emergency home repair plan to protect his water service line, introduced through a partnership between Jefferson and the NLC Service Line Warranty Program by HomeServe. So, he made...
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad...
Many utilities offer Leak Adjustment policies to their residents, but most result in lost revenue for the utility. Jenna Hazelet, Business Development Director discusses the key advantages of the ServLine Leak Protection Solution for residents and the utility,...
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