Yvonne E. was having a run of terrible luck. She had spent a month in the hospital and a rehab facility and lost her employment. Then she returned to her Lander, WY, home in the heart of a brutal Wyoming winter to find that her water service line had burst in the...
HomeServe Plan Helps Avoid a Sewer Line Headache
by Bill Eller | Oct 23, 2023 | By State, Customer Testimonials, Education, Georgia, NLC SLWP, Service Line Responsibilities, Testimonials, Water Solutions
Guillermo L. of Savannah, Georgia is no stranger to plumbing issues. In fact, during his career as a water meter mechanic for the city of Savannah, he’d come across nearly every homeowner nightmare imaginable related to plumbing systems, sewer and water lines. So when...
Las Vegas Homeowners Save over $2 Million from Partnership between City and Service Line Warranties of America
by Bill Eller | Sep 27, 2023 | By State, Customer Testimonials, Education, HomeServe Cares, Large Cities, Nevada, NLC SLWP, Public-Private Partnerships, Service Line Responsibilities, Testimonials, Water Solutions
Las Vegas, Nev. – September 27, 2023 – Homeownership is part of the American dream, but an unexpected, expensive home repair can quickly turn it into a nightmare. Since 2016, the City of Las Vegas has worked with Service Line Warranties of America (SLWA) to offer...
HomeServe’s 2023 State of the American Home Survey Results
by Bill Eller | Aug 31, 2023 | Contractor Network, Education, Financial Shock, Home Maintenance, Infographics, Knowledge Center, NLC SLWP, Service Line Responsibilities, ServLine, Skilled Labor Gap, State of the Home Survey, Water Solutions
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Improved Efficiency, Environmental and Financial Outcomes for Municipal Water Systems and your Residents Webinar
by Bill Eller | Aug 25, 2023 | Customer Testimonials, Education, General Videos, Infrastructure, Knowledge Center, NLC SLWP, Partner Videos, Public-Private Partnerships, Service Line Responsibilities, ServLine, Testimonials, Videos, Water Solutions, Webinars
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Household Water Conservation a Losing Battle Without Water Provider Solutions
by Bill Eller | Jul 5, 2023 | Education, Green Initiatives, Infrastructure, Public-Private Partnerships, ServLine, Water Conservation, Water Loss, Water Solutions
Water conservation is a widespread concern, with at least 40 states anticipating water shortages by 2024. The causes for the potential shortfall are well known and include droughts and climate change, poor management of demand from a growing population, and water...
NLC Service Line Warranty Program Partner Testimonial – Vince Williams, Union City, Georgia
by HomeServe USA | Jun 28, 2023 | Georgia, Knowledge Center, NLC SLWP, Partner Testimonials, Partner Videos, Public-Private Partnerships, Testimonials, Videos, Water Solutions
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.
Water Service Line Preparation Pays Off for Maryland Homeowner
by Bill Eller | Jun 8, 2023 | By State, Customer Testimonials, Education, Green Initiatives, Infrastructure, Maryland, NLC SLWP, Service Line Responsibilities, Testimonials, Water Conservation, Water Loss, Water Solutions
Rashida B. of Silver Spring, Maryland, is a big believer in being prepared. "I have insurance for everything," she said. "You never know when you’re going to need it." So, when she became aware of plans that would allow her to protect herself from the cost of...
How the Program Works
by HomeServe USA | May 12, 2023 | General Videos, Knowledge Center, Videos, Water Solutions
The NLC Service Line Warranty Program is currently available in over 1200 municipalities across the country.
NY Man Saves $2,700 with Exterior Electrical Plan
by Bill Eller | May 11, 2023 | By State, Customer Testimonials, Education, Financial Shock, New York, Service Line Responsibilities, Testimonials, Water Solutions
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
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Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...
Hixson Utility District’s Bad Debt from Leaks Reduced with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn how the utility's bad debt was reduced when the ServLine program paid for residents' water...
Hixson Utility District’s Customer Service Improvement with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about the excellent customer service the district's residents have received from the...