Electric Vehicle Resources

Cooperatives Can Now Deliver Peace of Mind to the EV Member Experience

Electric Vehicle adoption is expected to accelerate, with more than 20 percent of annual vehicle sales expected to be EVs by 2030. As more EVs enter the market, more of your members will be requesting information on charger installation and incentive programs.

A JD Power study indicates that members who are made are aware of incentive programs participate in those programs, and their satisfaction with their energy cooperative increases. However, nearly 50% of those polled indicated they didn’t know if their co-op offered such programs.

Over 70% of electric vehicle (EV) owners express concern at the potential of their Level 2 charger breaking down. HomeServe has introduced a first-to-market solution with cooperative members in mind. Our Interior Electrical with EV Charger Protection Plan ensures member concerns can be quickly remedied when their Level 2 EV charger (EVSE) is not functioning, reducing potential negative impacts to cooperatives’ call centers. We can help educate your members and fill the charger warranty gap or provide protection for out-of-warranty chargers.

Download Program Information

Additional Resources

Engaging with Millennials: Why It Matters

 

Pillars of Engagement in a Changing World

How Strong Customer Engagement Positions Utilities as Solution Providers

 Click here to read more

 

Download the White Paper


Download the White Paper

Blog Post

Muddy Lawn Indication of Hidden Water Service Line Leak

Muddy Lawn Indication of Hidden Water Service Line Leak

Ken G. of Hermitage, Tennessee, often spent time away from his home during the winter months. As a retiree, it wasn’t a problem for him to secure his home and enjoy himself somewhere else. Unfortunately, after one of Ken’s trips, he came home to an unpleasant surprise...

Hecla Water Association Manager Discusses ServLine Benefits to Utility

Hecla Water Association Manager Discusses ServLine Benefits to Utility

It’s something that every water utility manager has experienced: a customer opens their mailbox only to find a surprisingly large bill and their first reaction is to call your staff.   In most cases, when a bill jumps up by hundreds of dollars, customers are...

Enhance Member Loyalty with Strategic Partnerships

Enhance Member Loyalty with Strategic Partnerships

The electric cooperative Member Loyalty Index (MLI) originated from two co-op communications leaders seeking ways to better align their co-ops’ offerings with what their members wanted. They came across a study that was used as a basis for the first MLI survey, which...

Subscribe Today!

Receive biweekly or monthly emails on the topics of your choice by clicking here!

Recent Posts

Enhance Member Loyalty with Strategic Partnerships

The electric cooperative Member Loyalty Index (MLI) originated from two co-op communications leaders seeking ways to better align their co-ops’ offerings with what their members wanted. They came across a study that was used as a basis for the first MLI survey, which...

Residential Infrastructure 2024

HomeServe is committed to supporting the last mile of energy infrastructure. Providing exceptional service and piece of mind to your customers is our top priority.

Watch Residential Infrastructure Day by HomeServe

Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...

Blog Article Categories